Release Manager

Change and Release Manager - Job Description

Position Summary:
Direct Relationships:
Director of IT Operations and Support

Duties and Responsibilities:

- Develop and maintain the organization's change management process and release management strategies..
- Review and assess proposed changes to determine potential impact on systems, processes, and stakeholders.
- Facilitate change review meetings and maintain accurate records of all changes.
- Coordinate with stakeholders to ensure that changes are properly evaluated, approved, and scheduled, and ensuring alignment with business objectives and IT priorities.
- Establish and maintain release calendars and communicate release schedules to stakeholders.
- Oversee the deployment of releases into production environments, coordinating activities to minimize downtime and risk.
- Identify and assess risks associated with changes and releases, implementing mitigation strategies as needed.
- Ensure compliance with regulatory requirements, industry standards, and organizational policies related to change and release management.
- Conduct post-implementation reviews to evaluate the effectiveness of changes and releases and identify areas for improvement.
- Collaborate with cross-functional teams to resolve issues and drive continuous improvement in change and release processes.
- Communicate effectively with stakeholders to provide updates on change and release activities, address concerns, and solicit feedback.
- Build and maintain relationships with key stakeholders, including business leaders, IT teams, and external vendors.
- Evaluate and implement tools and technologies to support change and release management processes, such as version control systems, deployment automation tools, and release orchestration platforms.
- Continuously assess and enhance the efficiency and effectiveness of tools and workflows to streamline change and release activities.

Qualifications:

- Bachelor's degree in Computer Science, Information Technology, or related field.
- Proven experience in change and release management roles, preferably in a complex IT environment.
- Strong understanding of ITIL principles and best practices.
- Excellent communication and interpersonal skills, with the ability to effectively collaborate with diverse teams.
- Demonstrated ability to prioritize and manage multiple projects and deadlines.
- Experience with change and release management tools and technologies.
- Certification in ITIL or related disciplines is a plus.

Our Offer
- 407 ETR usage (taxable benefit)
- Competitive salary, bonus structure
- Competitive vacation package
- Community culture
- Continued education budget
- Expect excellence: Collaborative team, learn, and grow with a high-performance team.

About 407 ETR

Highway 407 ETR is an all-electronic open-access toll highway located in the Greater Toronto Area in Ontario, Canada. The highway spans 108 kilometres from Burlington in the west to Pickering in the east.

407 International Inc. is the sole shareholder of 407 ETR and is owned by:

- Canada Pension Plan Investment Board (CPP Investments) through indirectly-owned subsidiaries (50.01%);
- Cintra Global S.E. which is a wholly-owned subsidiary of Ferrovial S.A. (43.23%); and
- AtkinsRéalis, formally known as SNC-Lavalin (6.76%).

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Note: _At 407 ETR, we are committed to fostering a diverse, equitable, and inclusive work environment. We value the unique perspectives and backgrounds of all individuals, and we firmly believe that our individual differences make us stronger as a whole._
- Our commitment to inclusion extends beyond recruitment and encompasses an inclusive workplace culture through raising awareness, ongoing training, and encouraging feedback. We aim to create a safe and supportive environment where all employees can thrive._

Home | 407 ETR

Highway 407 ETR is located in the Greater Toronto Area in Ontario, Canada and spans 108 km from Burlington in the west to Pickering in the east.