Serveur (Se) en Restauration

**Job Title: Restaurant Worker - Whitlock Golf & Country Club**

**Location**: Whitlock Golf & Country Club

**Position Type**: Full-Time/Part-Time
**Hours**: Days, Evenings, Weekends, and Holidays

**Overview**:
**Key Responsibilities**:

- **Customer Service**: Provide exceptional service with a focus on hospitality, professionalism, and attention to detail. Ensure that members and guests feel valued and attended to at all times.
- **Multitasking & Efficiency**: Handle multiple tasks simultaneously while maintaining a high level of service and efficiency.
- **Teamwork & Communication**: Work cohesively as part of a service team, following clear communication protocols and ensuring smooth operations across service areas.
- **Bar**Knowledge**: Be knowledgeable in bar operations, including serving wine, mixing basic cocktails, and ensuring that the bar area is stocked and organized.
- **Banquet Service**: Assist in the setup and service of formal, semi-formal, and informal banquet events. Ensure that all banquet services are executed to the highest standards.
- **Cleanliness & Organization**: Maintain cleanliness and organization of the service area, bar area, and banquet rooms throughout your shift, ensuring all areas remain tidy and presentable at all times.
- **POS System**: Operate the Cluster POS system efficiently to process orders and transactions accurately.
- **Following Directions**: Adhere to management direction and execute tasks independently and effectively, demonstrating reliability and accountability.
- **Professionalism**: Uphold the club's high standards of service, attire, and behavior at all times. Be punctual and dependable for all scheduled shifts.
- **Flexibility & Availability**: Available to work flexible hours including evenings, weekends, and holidays as required by the needs of the club.

**Qualifications**:

- **Previous Experience**: A minimum of 1 year of experience in food and beverage service, particularly in an upscale or private club environment, is preferred.
- Bar knowledge, including serving wine and mixing basic cocktails, is required.
- Experience in banquet service and event setup is essential.
- Ability to work with a Cluster POS system or willingness to learn.
- Strong interpersonal skills and the ability to interact professionally with members, guests, and team members.
- Detail-oriented with a focus on cleanliness, organization, and maintaining high standards.
- Able to work under pressure and handle fast-paced environments with a calm and composed demeanor.
- A positive, team-oriented attitude with a strong work ethic and willingness to learn and grow within the role.
- Ability to follow procedures, policies, and management instructions.
- Must be reliable, honest, and self-motivated.

**Physical Requirements**:

- Ability to stand for long periods, walk, and carry trays or supplies as necessary.
- Must be able to lift and carry up to 25 pounds as required.
- Ability to work in a fast-paced environment while maintaining a positive attitude and delivering excellent service.

**Whitlock Golf & Country Club offers**:

- A prestigious work environment at one of the most exclusive golf and country clubs.
- **Golfing privileges** during selected times for employees.
- **Employee meals** at set rates.
- Very **competitive hourly rates** plus tips.
- Opportunities for professional development and growth.

**How to Apply**:

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- **Titre du poste : Serveur/Serveuse - Whitlock Golf & Country Club**

**Lieu**: Whitlock Golf & Country Club

**Type de poste**: Temps plein/Temps partiel
**Heures**: Jours, soirées, week-ends et jours fériés

**Aperçu**:
**Responsabilités principales**:

- **Service à la clientèle**: Offrir un service exceptionnel en mettant l'accent sur l'hospitalité, le professionnalisme et l'attention aux détails. Veiller à ce que les membres et invités se sentent valorisés et pris en charge en tout temps.
- **Polyvalence et efficacité**: Gérer plusieurs tâches simultanément tout en maintenant un niveau élevé de service et d'efficacité.
- **Travail d’équipe et communication**: Travailler de manière cohérente au sein de l’équipe de service, en suivant des protocoles de communication clairs et en veillant à la fluidité des opérations dans toutes les zones de service.
- **Connaissances en bar**: Avoir une bonne connaissance des opérations de bar, y compris le service du vin, la préparation de cocktails de base et s'assurer que le bar est bien approvisionné et organisé.
- **Service de banquet**: Aider à l'installation et au service des banquets formels, semi-formels et informels. Veiller à ce que tous les services de banquet soient exécutés selon les normes les plus élevées.
- **Propreté et organisation**: Maintenir la propreté et l'organisation de la zone de service, de la zone du bar et des salles de banquet tout au long de votre quart de travail, en veillant à ce que ces zones