Clinical Quality Assurance Coordinator

1 week ago

Toronto, Canada Lifemark Health Group Full time

**Clinical Quality Assurance Coordinator**
**Lifemark Health Group**
**Location: Home Based Office within Ontario**

**Are you a healthcare professional looking for a change?** Lifemark Health Group is seeking a healthcare professional to work as a **Quality Assurance Coordinator**. This is a remote position with potential for in-person meetings (within the GTA) on a monthly or quarterly basis.

The Quality Assurance Coordinator is responsible for **facilitating exceptional written communication** to our customers and **supporting best practices** with clinical staff.

To excel in this role, you rely on **your healthcare background** to offer guidance to clinical staff. You have a passion for supporting the delivery of high quality services, accomplished through ensuring all written communication to customers reflects a professional, well-documented treatment outlined, supported by clinical findings.

You are highly organized with meticulous attention to detail, analytical in your thinking, and possess exceptional problem solving skills. Superior verbal and written communication skills are required, framed with a solid **knowledge and appreciation for the requirements of third party funders.**

**Responsibilities include**:

- Timely review of clinical reports and forms for quality, continuity, consistency and clinical outcome
- Ensuring reports are consistent with legislative requirements and customer standards
- Liaise with clinicians across the province to discuss reports and provide guidance and feedback as required
- Timely completion of administrative tasks within web-based systems to allow for tracking and ultimately submission of quality reporting
- Communicate with customers and administrative teams on clinical triage and consultations for referrals, as applicable
- Assist clinical staff on formulation of recommendations, utilization of report templates/ standardized formats
- Maintain accurate records utilizing web-based tracking systems to monitor timelines, due dates and reporting expectations

**Qualifications**:

- 2+ years of experience in the physical rehabilitation industry,
- University degree in a relevant healthcare domain (i.e. Kinesiology, Exercise Therapy)
- Clinical/rehabilitation experience conducting FCEs, Ergonomic Assessments, JSAs and clinical evaluations considered an asset
- Basic working knowledge of relevant legislation as it relates to key customers (e.g. knowledge of the WSIB etc)
- Solid working knowledge of MS Word and the ability to learn and navigate new systems

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