Network Support Technician

2 weeks ago

Grande Prairie, Canada A Cable Guy Solutions Inc Full time

Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
- Education: Other trades certificate or diploma
- Experience: Experience an asset
**Work setting**:

- Computer hardware or software retailer/wholesaler
- Help desk
- Telecommunications industry
**Tasks**:

- Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment
- Evaluate and install computer hardware, networking software and operating system software
- Provide problem-solving services to network users
- Perform routine network start up and close down and maintain control records
- Perform data backups and disaster recovery operations
- Set up local area networks and connections to the Internet
- Supervise technical staff
**Supervision**:

- 5-10 people
**Security and safety**:

- Criminal record check
**Transportation/travel information**:

- Own transportation
- Own vehicle
- Willing to travel regularly
- Valid driver's licence
**Work conditions and physical capabilities**:

- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Handling heavy loads
- Physically demanding
- Manual dexterity
- Attention to detail
- Ability to distinguish between colours
- Sound discrimination
- Sitting
- Combination of sitting, standing, walking
- Standing for extended periods
- Bending, crouching, kneeling
**Own tools/equipment**:

- Computer
- Internet access
- Cellular phone
**Personal suitability**:

- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Team player
**Screening questions**:

- Are you currently legally able to work in Canada?
- What is the highest level of study you have completed?
- What is your current level of study?
**Other benefits**:

- Free parking available
- On-site amenities
- Parking available

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