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Acquisition Specialist
3 weeks ago
**ACQUISITION SPECIALIST**
As a result of the tremendous popularity of the Volkswagen and Audi brands and the continuing growth of
Bramgate Automotive Inc., we have an opening for an Acquisition Specialist. We are seeking professionals who have outstanding work skills and are committed to developing lifetime clientele with our leading premium brands.
Bramgate Automotive Inc. has been in business for more than 54 years. We are proud winners of:
- _Canada’s Top 20 Best Dealership to work for by Automotive News - 2019 and 2020_
- _Canadian AutoWorld Employer of Choice (CAWEOC) Award - 2020_
- _We provide ongoing Brand training._
We strive to make every customer experience easy, efficient, and enjoyable. If you are looking for a great career opportunity with a growing family-owned business and have the talent and passion to be a top performing ambassador, we would love the opportunity to meet with you.
- Position Summary: _
As Acquisition Specialist, your primary goal will be to help source used vehicles for the growth of all Bramgate
- We offer: _
- Outstanding leadership and support.
- Professional training and processes. Coaching and mentorship.
- Large customer base.
- Collegial work environment
- Benefit package, life, health, dental, pension plan, EAP, etc.
- Career advancement opportunities.
- Education, Skills and Experiences: _
This fantastic opportunity is suitable for an energetic, self-motivated, customer focused individual looking to take their career to the next level
- Enter VINs from service information into appraisal software
- Enter any customer reply as a lead in SM360 as appointment
- Enter the result of each communication into the CRM software and perform necessary follow-ups.
- Lead the turnover process from interested clients to the Sales departments
- Personally handle escalation of any Service visit concerns to the relevant department Managers
- Ensure a high level of customer satisfaction is always maintained.
- Participate in team meetings, workshops, and individual development sessions.
- Other duties as required.
- Requirements: _
- High school diploma or equivalent.
- Fluent in verbal and written English language.
- Superior telephone manners and strong interpersonal skills.
- Previous BDC and Dealership experiences. Able to manage 40-75 interactions per day.
- Knowledge of vehicles, equipment, and/or services offered.
- Able to maintain filing systems and basic database.
- Strong customer service orientation.
- Previous CRM experience an asset.
- OMVIC license a requirement for this position.
We thank all applicants. Only those selected will be contacted.
**Job Types**: Full-time, Permanent
Additional pay:
- Bonus pay
**Benefits**:
- Company events
- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
Schedule:
- 8 hour shift
**Experience**:
- dealership: 1 year (preferred)
- Sales/customer service/BDC: 2 years (preferred)
Licence/Certification:
- OMVIC (preferred)
- Driver's (preferred)
