Manager - Transfer Out

At CI, we see a great place to work as one that is a safe place for everyone to have a voice, where people are empowered to take ownership over meaningful work, where there is an opportunity to grow through stretching themselves, where they can work on innovative products and projects, and where employees are supported and engaged in doing so.

JOB OVERVIEW:
We are looking for an experienced Manager to lead our Transfer Out Operations teams. In this role, you will ensure that our team's performance meets or exceeds industry, regulatory, and company standards. You will manage team operations, address escalations and provide regular status updates to upper management, with a focus on developing and training staff.

WHAT YOU WILL DO
- Lead and manage the Transfer Operations teams, including ATON and Non-ATON Transfers, ensuring high standards of service, innovation, and professionalism.
- Coordinate and delegate responsibilities to team managers, ensuring that all processes adhere to established regulations and company policies.
- Provide training, coaching, and recognition to team members, fostering a collaborative environment and planning for succession.
- Oversee complex, exception-based deliverables to ensure quality control, risk mitigation, and regulatory compliance.
- Monitor the implementation and effectiveness of new technology solutions, processes, and procedures to enhance service timeliness, reduce costs, and improve overall efficiency. Provide feedback and guidance to managers on these initiatives.

WHAT YOU WILL BRING
- Bachelor’s degree from an accredited university or equivalent experience; or high school diploma with 7+ years of relevant industry experience.
- 7+ years of experience in securities, transfer operations, or a related technology sector.
- Proven experience in financial operations, project management, vendor management, analysis, and risk control for a minimum of 7 years.
- Strong leadership experience, both direct and indirect, for at least 5 years.
- Ability to thrive in a fast-paced, changing environment and adapt to new technologies and system enhancements.
- Demonstrated support for a culture of innovation and continuous improvement, focusing on procedural enhancements.

CI Financial is an independent company offering global wealth management and asset management advisory services through diverse financial services firms. Since 1965, we have consistently anticipated and responded to the changing needs of investors. We are driven by a commitment to provide individuals and institutions with the highest-quality investments and advice. Our commitment to the highest levels of performance means that whatever their position, CI employees must be comfortable in a fast-paced environment that will stretch them to tap into their highest potential. Employees with a healthy dose of ambition, a desire to commit to a curious mindset for continuous learning, and a willingness to go the extra mile thrive at CI.

Hybrid Work Environment

Our company operates in a hybrid work environment, offering flexibility for employees to work remotely and in the office. As part of this arrangement, all employees are required to be present in the office for a minimum of three days per week.

WHAT WE OFFER
- Modern HQ location within walking distance from Union Station
- Equipment Purchase Program
- Training Reimbursement
- Paid Professional Designations
- Employee Savings Plan (ESP)
- Employee Share Purchase Program (ESPP)
- Corporate Discount Program
- Enhanced group benefits
- Parental Leave Top-up program
- Paid time off for Volunteering