Order Management Specialist(6 Months Contract)
2 weeks ago
**About the role**:
**Location**: 110 Spadina Ave
**Schedule**: Thursday to Monday, 9am - 5pm
HelloFresh Canada is looking for an Order Management Specialist(6 months contract) to lead improvements in customer order data flow and support the Operations team in using the most up-to-date data to make better decisions. Reporting into Manager, Demand Planning & Order Management, you will work cross-functionally to strengthen our planning process and drive supply chain optimization. This is a key role with significant impact on all areas of the business.
**You will**:
- Ensure continuity and accuracy of information flow through the data pipeline from customer order placement to outbound delivery
- Process order and delivery lists and facilitate communication of information to all stakeholders
- Maintain resource/reference files and update existing tools on a weekly basis
- Prepare and publish weekly and monthly reports on Demand Planning team KPIs (including but not limited to forecast accuracy KPIs)
- Work with Supply Planning, Procurement Operations, Production, and Outbound Logistics to plan optimal resources to fulfill demand over short-term (1-2 weeks) horizon
- Be a data champion for the Planning team; support in automating processes, performing complex analysis, and providing meaningful and actionable insights to improve performance
**You have/are**:
- 2 - 3 year of relevant supply chain experience in order management, demand planning, supply planning or similar roles
- Bachelor's degree in Engineering, Business or a related field
- High energy, enthusiasm, and a can-do attitude. You're used to working in a high pressure, fast paced, and constantly changing environment
- Driven and self-motivated - you will be making a meaningful difference in our business and the lives of our employees and customers
- Ability to handle multiple projects and assignments, while being able to prioritize, achieve objectives, and meet deadlines
**What you'll get in return**:
- Competitive salary and health benefits
- 75% discount on HelloFresh or Chefs Plate weekly box subscription
- High impact work to help feed thousands of families in Canada
- Opportunity to learn and grow
- Work with a hard-working and supportive team
**Working Conditions**:
It's no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. _If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process. _
JD1003
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