Clerk Iv Registration Health Records

Article Flag: Mandatory Vaccination Please Note:
As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Order and the Health Sector Order), as of October 26, 2021, all employees working for Providence Health Care must be fully vaccinated against COVID-19. Proof of vaccination status will be required.

Summary:
**The Providence Health Care’s Health Information Management Administration team is hiring**

**Learn more about the Health Information Management team, check us out **here**.**
- We acknowledge that Providence Health Care & the new St. Paul’s Hospital site is located on the traditional, ancestral, and unceded territory of the Coast Salish Peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations._

**What does the Health Information Management team do?**

Health Information Management (HIM) is a leader in the collection, storage, and distribution of patient information within British Columbia. Our dedicated team of professionals are some of the first points of contact at Health Organizations sites. As a consolidated Lower Mainland department of Providence Health Care, HIM has staff at about 40 geographically dispersed locations across Fraser Health, Providence Health Care, Provincial Health Services Authority and Vancouver Coastal Health.

Approximately 1,450 staff working the following Service Areas: Registration, Records Management, Transcription Services, Health Information Exchange, and Coding. Additional Corporate Services include: Strategic Planning, Projects & Business Optimization, Culture & Communications. There is room for growth and development and we aim to support our teams to flourish.

**What you'll do**:
The Registration Health Records Clerk performs a variety of registration and records processing functions:

- Registers patients (including inpatients, outpatients, ambulatory care patients and emergency patients) in the computerized admission/discharge/transfer system.
- Processes preadmissions, admissions, and discharges.
- Identifies and provides available bed options to appropriate clinical staff as requested.
- Performs records processing duties such as assembly, retrieval and delivery of records; filing, identifying, verifying, and correcting patient information.
- Performs clerical duties related to the release of patient information for continuity of care.

Qualifications / Skills and Education:
**Education**:

- Grade 12 and two years' recent, related experience or an equivalent combination of education, training and experience.

**Skills And Abilities**:

- Ability to keyboard at 40 w.p.m.
- Knowledge of medical terminology.
- Ability to communicate effectively both verbally and in writing.
- Ability to deal with others effectively.

Duties and Responsibilities:

- Interviews patients, relatives and/or family to obtain registration information, processes preadmissions.
- Completes and prints registration forms related to the documentation of patients and forwards this information to appropriate departments. Prepares and applies identity bands to patients.
- Accesses HealthNet as required to determine the patient's healthcare number (PHN) or assigns a new PHN if required. Searches other databases as required.
- Receives payments for non-resident and self-pay charges and medical/surgical supplies; issues receipts; explains hospital policy regarding deposits and room differentials. Receives and records patient valuables for safekeeping.
- Identifies available bed booking options by reviewing patient information, reviewing and maintaining list of available beds and comparing patient information to available beds. If requested, provides available bed options to appropriate clinical staff.
- Responds to requests by locating patient charts and delivering records.
- Performs reception duties and related clerical functions by methods such as answering telephone, transferring to appropriate personnel, taking messages, booking outpatient appointments, directing visitors, and providing routine information in accordance with department standards. Photocopies and distributes documents as required.
- Performs othe clerical duties as required