Manager, Outreach and Health Guide Team

**Manager - Outreach and Health Guide Team**

**(40 hours/week, Permanent)**

**Who We are**:
Langs is a grass-roots neighbourhood-based organization that has become so much more Langs was established as a community development project in 1978 by a group of citizens and service providers concerned about the lack of accessible services in the community. Langs has grown to become a dynamic, respected multi-service organization that uses a community development approach to provide comprehensive health, social and recreational services that are responsive to the changing needs of our community.

**What We are Looking For**:
We are currently recruiting for a Manager, Outreach and Health Guide Team to join our clinical teamfor a full-time position. This role is responsible for the day-to-day functions of both the Outreach and Health Guide team.The Manager reports to and works closely with the Clinical Director with a focus on developing the HART Hub model and coordinating services to ensure efficient, effective and integrated client-centred approaches that meet our clients where they are at.
- Relevant university level experience and/or training in health and leadership. A Graduate degree or additional relevant training would be an asset.
- Three or more years management experience in a multi-disciplinary clinical environment. Experience in a community-based primary health care setting is preferred.
- Three or more years in Community Outreach Experience an asset
- Broad knowledge in the areas of community-based primary health care, the social determinants of health and health promotion.
- Demonstrated leadership abilities within an interdisciplinary, culturally diverse staff team.
- Knowledge and experience in quality improvement processes.
- Demonstrated ability to work collaboratively.
- Strong organizational, administrative and time management skills.
- Effective decision-making and problem-solving skills.
- Excellent communication and conflict-resolution skills.
- Demonstrated ability to communicate effectively in English, both written and verbally.
- Ability to maintain professionalism and strict confidentiality as a member of the leadership team.
- Experience working effectively with culturally and economically diverse populations.
- Competency in Microsoft Office Suite. Proficiency with electronic health records systems.
- Valid driver’s license, access to a reliable personal vehicle

**In this role you will be expected to complete the following tasks**
- Coordinate and oversee the Outreach and Health Guide service delivery to ensure effective support for individuals and communities.
- Collaborate with the Clinical Director to manage the operational setup and responsiveness of the HART Hub to community needs.
- Support the development and implementation of an annual operational plan for Outreach locations.
- Lead and manage staff responsible for Outreach programming, including coaching, supervising, and supporting staff development.
- Establish and maintain strong partnerships with external agencies and community organizations to advance the mission of the HART Hub and Outreach services.
- Develop and implement communication strategies to ensure clear, effective communication across teams.
- Monitor workload and performance indicators, ensuring alignment with funder expectations and organizational goals.
- Coordinate and implement quality assurance activities, including chart audits, to support continuous improvement.
- Review and approve expenditures to ensure alignment with budgetary guidelines.
- Support the Director of Finance in developing and monitoring the operating budget, ensuring fiscal responsibility.
- Participate in leadership meetings, contributing to strategic planning and decision-making.
- Support the development and implementation of quality improvement initiatives for Outreach and Health Guide programs and services.
- Lead recruitment, hiring, and performance management processes for Outreach and Health Guide staff.
- Provide leadership in the development and implementation of quality improvement initiatives related to Outreach and Health Guide programs and services.
- Participate in regional planning meetings and contribute to the continuous evolution of services.
- Review and analyze service delivery data and provide insights to leadership to support decision-making.
- .To complete other duties as required

**What We Can Offer You**:
Langs is an organization where people belong. Langs is committed to promoting Inclusion, Diversity, Equity, and Access for all our staff, patients, participants, and volunteers. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Langs strives for an inclusive environment centred on employee wellbeing and supportive leadership.
- Starting Salary $77,721.00 - $94,947.00 Annually
- 3 Weeks pa