Virtual Producer

**BUILD YOUR IDEAL CAREER WHILE HELPING US BUILD A SAFER WORLD**

**Who We Are**

SafeStart is a family-run workplace safety training company that was founded in 1975 as Electrolab Limited. We are leaders in Human Factors Management, with our primary mission being the reduction of preventable death and injury, both on and off the job. Accidental injuries and death are a worldwide epidemic. A preventable-injury-related death occurs every three minutes. Over the last 15 years, more than 2.5 million people have gone through the SafeStart training program. Dedicated to making human factors more understandable, SafeStart makes safety training more personal, and gives organizations around the world a more engaging and practical approach to keeping people safe. We are a global company with our head office in Belleville, Ontario, Canada.

**Who We Are to You**

At SafeStart we are OneTeam. We work hard to be inclusive; we embrace diversity and encourage everyone at SafeStart to be their authentic selves. We embody the Big Picture (namely our mission/vision/values). We hire for individual expertise and share knowledge to create new products and services that fit our customers’ needs. We actively seek opportunities to encourage organizational learning. We have a collaborative work environment with an open-door policy at all levels of the company. We care about our impact and the efficacy of our solutions. And we offer a positive, fun, casual work environment with flexible work hours and family-friendly benefits (things like profit sharing/bonuses, health/dental benefits and company leadership that insists on a healthy work-life balance) to all of our employees.

**Who You Are**

This role offers the opportunity to work hand-in-hand with our clients, our very experienced consultants, and our Product Development team, enabling you to have a direct impact on reducing injuries and saving lives. If safety, training and development, and learning platforms are your passion, this is the role for you.

The Virtual Producer is responsible for managing the successful outcomes of virtual instructor-led sessions by providing a seamless, well-organized experience free from technical distractions. As the technical expert, they will manage activities before the training to fully prepare themselves and the consultant, provide active participation during the training, followed by post session analytics, reports, and resource management.

**A Day in the Life of a Virtual Producer**
- Act as the learning environment facilitator’s client-centric sidekick and social coordinator
- Set up, testing, and performance of virtual meeting space for live events
- Configuration and deployment of interactive activities in a virtual delivery platform
- Ensure session materials are up to date and tested prior to the session
- Perform technology checks with presenters and participants to ensure preparedness
- Manage the technical delivery of live events by providing technical guidance and instruction, monitoring chat functions, track timing and deploy interactive activities (including break-out rooms), and providing troubleshooting
- Deliver engaging rules of interaction while giving a tour of the virtual classroom and how to use the various tools
- Provide links to documents for immediate use and future reference materials.
- Participate in content delivery (sharing stories and acting as back-up to the facilitator in case of technical issues)
- Record, download, name and save files and provide playback and reporting details to client post-session

**Need to Haves**
- Post-secondary diploma or degree
- Proficient in collaboration software
- Excellent technical proficiency, including the ability to adapt and learn new software quickly
- Demonstrated ability to multitask and manage time wisely with tight deadlines
- Effective written, verbal, and presentation skills
- Ability to remain calm under pressure
- Quick thinking to resolve problems in a timely and professional manner

**Nice to Haves**
- Experience with Zoom and MS Teams
- Experience with Storyline

**Just the Facts**
- Full-time, permanent
- Flexible working hours
- Remote work available with Tuesday-Thursday in-office days
- Join an amazing culture of passionate and supportive colleagues who prioritize having fun alongside achieving results._

**RGIF = Every day TGIF**

**RESPECT**

**GROWTH**

**INNOVATION**

**FUN**

**Job Types**: Full-time, Permanent

Pay: $26.00-$28.00 per hour

Expected hours: 35 - 40 per week

Additional pay:

- Bonus pay

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- Profit sharing
- Tuition reimbursement

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- Belleville, ON K8N 0A3: reliably commute or plan to relocat