Customer Service Representative/food

3 days ago

New Westminster, Canada Barcelos Flame Grilled chicken Full time

Overview:
**Responsibilities**:

- Greeting customers as they arrive and making them feel welcome.
- Directing customers to their seats and the restroom, answering questions about the menu, and making note of special requests, if required.
- Serving food to diners from a counter or, if seated, taking their orders.
- Communicating food and drink orders to the kitchen staff.
- Assembling and packaging takeaway orders.
- Maintaining cleanliness standards by keeping the counters, tableware, and utensils clean.
- Replenishing food supplies when required.
- Presenting customers with the bill and processing payments.
- Complying with company policies
- Answer customer questions about menu items and serve customers at counters or at tables
- May also prepare food, which is part of the menu
- Clean, peel, slice and trim food items using manual and electric appliances
- Stock refrigerators, cupboards and salad bars
- Clean and sanitize kitchen areas including, work surfaces, cupboards and storage areas, as well as dispose of kitchen garbage
- May use manual and electric appliances to clean, including operating a dishwasher
- Reset tables with clean tablecloths, napkins, silverware, glasses and dishes

Qualifications:

- A high school diploma or GED.
- Previous customer service experience is preferred.
- Working knowledge of promoting, selling, and packaging food products.
- The ability to process bills and cash registers.
- Experience working with POS systems.
- The ability to adhere to and uphold sanitization standards.
- Excellent listening and communication skills.
- A positive attitude and a polite and friendly demeanor.
- Knowledge of phone etiquette and call handling procedures
- Excellent communication skills in English

**Job Types**: Full-time, Part-time, Permanent

Pay: $16.75 per hour

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

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