Family Support Worker

**The Family and Community Outreach Worker** will support and enhance family well-being through community-based prevention and early intervention services anchored for Black and racialized parents, children, guardians and or caregivers living in Durham Region. The incumbent will work full time, 35 hours per week, including some evenings, from our location in Ajax, as well as virtually, and report to the Executive Director.

**Responsibilities**:

- Provide navigational supports to Black and racialized parents and families and their children to identify their needs and goals.
- Advocate on behalf of families and assist in accessing resources and skills development/training to build capacity to self-advocate.
- Collaboration with community partners and participants to develop systems advocacy
- Provide short term therapeutic counselling support including crisis intervention as needed.
- Maintain strong documentation practices, consult with other members of the care team as necessary, and actively participate in clinical and peer supervision.
- Plan and facilitate group programming to meet the unique needs of clients served.

 

**Case Management **
- Participates in and/or leads regular case conferences to ensure good communication regarding the needs of the client and to promote care planning and improvements in the quality of service provided.   
- Develop connections with service providers in other agencies and institutions in which the client is involved to facilitate comprehensive case planning. 
- Consultation with other staff and health professionals as required in establishing a plan of care as needed. 

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- Maintains supportive relationships with clients and family members. 
- Complete monthly Program reports and ministry required reports
- Maintains up to date knowledge of community resources.

**Advocacy and Community Development **
- Provide case advocacy to ensure that clients receive appropriate community and health supports.
- Participates in community projects or activities to provide education, information and/or to develop collaborative strategies.

**Qualification Requirements**:

- Master’s degree in social work (or related field) from an accredited University and a minimum of 3 years successful experience in directly related field; or equivalent education and experience
- Access to a vehicle and a valid full G Class Ontario Driver’s License with appropriate insurance is required.
- Experience in working with diverse cultures and communities. A thorough understanding of anti-oppression, anti-Black and Indigenous racism values and principles and an appreciation of and ability to work with diverse communities.
- Solid knowledge of services and resources available for families in the Durham Region.
- Strong Case management skills
- Highly effective written and oral communication skills, problem solving, advocacy and assessment skills.
- Excellent time-management skills and ability to multi-task and prioritize work
- Ability to work collaboratively and independently
- Experienced in addressing compassionate matters and maintaining confidentiality

**As a team member at DFCC you’ll enjoy**:

- **Flexible work schedule**:Hybrid or work-from-home options or the ability to choose shifts
- **Professional Development**: Training allowance
- **Reimbursements**: Mileage provided at a competitive rate and all staff
- **Equipment Provided**: mobile phone, laptop, and headphones

Attn: Executive Director

Debbie Miles-Senior
- **No phone calls please.**_ _We thank all applicants for their interest in this position, however, only those selected for an interview will be contacted. _DFCC is committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation to participate fully in our interview processes, please let us know when we contact you.

**Job Types**: Full-time, Fixed term contract
Contract length: 8 months

Pay: $67,000.00-$70,000.00 per year

**Benefits**:

- Casual dress
- Flexible schedule
- On-site parking
- Work from home

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Ajax, ON L1S 6W8: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in Ajax, ON L1S 6W8

Application deadline: 2024-08-30
Expected start date: 2024-09-09