Guest Service Agent
2 weeks ago
**Job Overview**
**Responsibilities**:
- Greet and welcome guests in a friendly and professional manner
- Check guests in and out efficiently
- Handle guest inquiries and provide accurate information about the hotel's services and amenities
- Assist guests with reservations and booking arrangements
- Manage phone calls and reservations using the hotel's phone systems
- Ensure guest satisfaction by addressing their needs promptly and professionally
**Requirements**:
- Previous experience in a customer service role, preferably in a hotel setting
- Excellent phone etiquette and communication skills
- Strong hospitality mindset with a focus on delivering top-notch guest services
- Ability to work effectively at the front desk, multitasking between various duties
- Bilingual or multilingual abilities are a plus for interacting with diverse guests
Join our team as a Guest Service Agent and be part of creating memorable experiences for our guests
**Job Type**: Part-time
Pay: $15.00-$18.00 per hour
Expected hours: 16 - 32 per week
**Benefits**:
- Dental care
- Life insurance
- Paid time off
- Vision care
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
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