Food and Beverage Supervisor

**THE OPPORTUNITY**:
**FOOD & BEVERAGE SUPERVISOR**

**REPORTS TO FOOD & BEVERAGE MANAGER**

**THE COMPANY**:
Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices.

Our company culture is built on collaboration. A nimble team where everyone has a voice at the table and an opportunity to pursue their passions. Our skillsets are as diverse as our portfolio, but we all have a singular focus: a belief that partnerships deliver the best results, an entrepreneurial approach to decision making, respect for others, a strong sense of integrity and a curiosity to challenge the status quo.

With over 75 hotels in our portfolio, representing 18 internationally recognized hotel brands, InnVest is the largest independent owner of hotels in Canada. In addition, our management team oversees the day-to-day activities of almost 70 hotels also making InnVest the largest independent operator of hotels in Canada. InnVest’s portfolio is geographically diverse with hotels from Vancouver, BC to Corner Brook, NL but also experientially diverse from roadside inns to luxury urban properties.

At InnVest, our mission is simple - to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivalled opportunities and invaluable exposure to Canada’s largest independently-owned and operated hotel portfolio.

**THE ROLE**:
**ACTIVITIES**:
The duties and responsibilities for the Food & Beverage Supervisor include, but are not limited to the following:

- Supports the Graffiti's Italian Eatery concept through participation in a dedicated sales strategy as part of the F&B team.
- Provides guidance and promotes the delivery of exceptional guest service in both Graffiti's and our Banquet Space.
- Active hands on participation in the day to day delivery of service within those departments; regularly performing restaurant host/floor shifts, supporting staff and monitoring service of buffet and sit down banquet functions.
- Implements and maintains a loyalty retention program to enhance guest loyalty.
- Ensures compliance with food handling requirements and regulations as well as company policies and procedures.
- Schedules employees according to forecast; monitors employee tardiness and absences.
- Demonstrate a professional attitude and image in manner and attire.
- Must be willing to work a variety of days, evenings and weekends.
- Participates in monthly inventories. Initiates programs to reduce breakage and loss in China, Glass and Silver.
- Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
- Assists in the development of short-term financial and operational plans for the outlet which support the overall objectives of the outlet and the hotel.
- Assists the Food and Beverage Manager and the Hotel Sales Department in promoting the outlet.
- Fulfills Manager on Duty shifts

Note: Other duties as assigned by supervisor or management

**COMPETENCIES WE ARE SEEKING**:

- Minimum of 2 years of experience supervising or leading a Food & Beverage Team in a fast-paced environment;
- Post-secondary Food and Beverage/Hospitality program is an asset;
- Guest oriented and service-minded;
- Excellent communication and organizational skills with the ability to multi-task and work well under pressure;
- Hands-on approach to training, and commitment to developing the team;
- Quick thinking and able to spot and resolve problems efficiently;
- Certified in provincial responsible liquor service and sales program;
- Up to date with food and beverage trends and best practices;
- Able to run the floor and give directions to team members;
- Flexible availability, able to work various shifts and weekends.

**Salary**: $55,000.00 per year

**Benefits**:

- Dental care
- Discounted or free food
- Extended health care
- On-site parking
- Vision care

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus pay

Work Location: One location