Service Support Assistant, Emergency

Salary range: The salary range for this position is CAD $27.48 - $27.48 / hour Why Fraser Health?:
Join our collegial-spirited team at Burnaby Hospital as we build for the future of health care in Burnaby.

The Burnaby Hospital redevelopment project is a multi-phase project that will transform the hospital into a modernized medical and surgical health care campus. Phase one is slated to open in spring 2025 and phase two in 2030.

Highlights of the two-phase redevelopment project include:

- Expanded Emergency Department with additional treatment spaces
- New health care pavilion with 83 beds to support maternity, neonatal intensive care, medicine, and mental health patients
- New operating rooms, procedure rooms and recovery spaces
- New acute care tower with 160 beds
- New medical imaging department
- New integrated BC Cancer Centre

Burnaby Hospital plays an essential role to those living in the community by delivering a variety health care services. Services and specialties include emergency medicine, intermediate-level critical care, medical imaging, internal medicine, hospitalist medicine, geriatric medicine, neurology, gastroenterology, palliative, psychiatry, oncology, outpatient clinics, and an extensive surgery program with anesthesia, orthopedics, general surgery, ENT, ophthalmology, obstetrics and gynecology, urology, and plastics specialties.

**Experience the exceptional benefits of working with us including**:

- Comprehensive, 100% Employer-Paid Benefits: Enjoy peace of mind with full coverage.
- Generous Vacation Time: eligible employees can earn up to four weeks of vacation to recharge and relax.
- Benefit Portability: Seamlessly transfer your benefits from another HEABC employer.
- Immediate Pension Enrollment: Secure your future with a defined municipal pension plan from day one.
- Maternity Top-Up: Receive an 87% top-up during maternity leave.
- TransLink Pass Subsidy: Save on commuting costs with a 50% subsidy on TransLink passes
- Additional employee discounts and perks available
- **_Eligibility based on employment status_**

Detailed Overview: Reporting to the Manager, Clinical Operations, the Service Support Assistant provides support to the Emergency Department by maintaining equipment and supplies, cleaning unit equipment and procedure rooms, portering patients to and from required areas, and performing related clerical duties. Responsibilities:

- Maintains inventory of supplies and equipment for the designated areas and carts in accordance with predetermined supply levels.
- Rotates stock and checks for outdates on a monthly basis.
- Moves equipment between procedure rooms and ensures necessary equipment and supplies are available as required.
- Cleans unit equipment such as IV poles, suctions, stretchers and wheelchairs utilizing established cleaning procedures.
- Porters patients, and their belongings if required, utilizing stretchers, wheelchairs and beds. Transports equipment, supplies and specimens to specified areas as directed.
- Collects used instruments, counts against the pre-established standard; and places in soiled utility room for pick up or delivers to appropriate area as required.
- Distributes Sterilized instruments and equipment from SPD to the appropriate areas in accordance with established procedures and standards.
- Reports malfunctioning equipment to Biomed for repair, alerts Nursing staff as necessary.
- Assists in maintaining the unit as a safe, clean working environment by cleaning procedure rooms utilizing established cleaning procedures such as wiping down tables, spot cleaning and damp mopping, and storing and organizing equipment and supplies.
- Sets up procedure and treatment rooms as directed by performing duties such as stripping and remaking beds and/or stretchers.
- Checks oxygen supplies and suction in rooms to ensure supplies are available and functioning according to established procedures.
- Performs related clerical duties such as maintaining records, answering the telephone, filing and typing.
- Performs other related duties as assigned.

Qualifications**:Education and Experience**

Grade 10, plus one year's recent related experience, or an equivalent combination of education, training and experience.

**Skills and Abilities**
- Ability to communicate and deal effectively with others.
- Physical ability to carry out the duties of the position.
- Ability to organize work.
- Ability to operate related equipment.