Automotive Commercial Fleet Services Consultant

**Job Title**:Commercial Fleet Services Consultant**
**Locatio**n: Shaw GMC
**Department**: Service Department
**Employment Type**: Full-Time, Onsite; Regional Travel Required
**Reports To**:Service Manager

**Compensation**: $65,000.00 - $80,000.00/ salary

At **Kaizen Automotive Group**, we’ve built a reputation for excellence through our commitment to continuous improvement, employee empowerment, and a customer-first mindset. With a growing portfolio of brands and expanding presence across Canada and the United States, we offer exciting opportunities for individuals looking to be part of a dynamic, award-winning team. Joining **Kaizen Automotive** means you will have the opportunity to work alongside talented professionals in a supportive environment that fosters growth, innovation, and success. If you're passionate about cars, committed to quality work, and ready to take your automotive career to the next level, the **Kaizen Automotive Group** wants to hear from you

As a family-owned and operated company, the **Kaizen Automotive Group** is committed to providing our team members with access to the benefits and support they need along their professional journey to feel happy, healthy and valued. **That is why the Kaizen team is proud to provide the following benefits as options for our Full-Time employees**:

- Competitive Compensation
- Supplemental Medical, Dental, and Vision Plans
- Discounted Prescription Coverage
- Company Pension
- Paid Time Off
- Paid Life Insurance
- Employee and Family Assistance Programs
- Vehicle Purchase & Service Discounts
- Paid Professional Development
- Company Wide Appreciation Events & Contests
- And SO MUCH MORE

**Position Overview**:
**Key Responsibilities**:

- **Account Management & Retention**:
Serve as the primary point of contact for a portfolio of commercial fleet clients. Ensure ongoing satisfaction by delivering proactive communication, timely service support, and customized maintenance strategies.
- **New Business Acquisition**:
Identify, target, and acquire new commercial fleet customers through proactive cold outreach, referrals, networking, and participation in local business events.
- **Consultative Sales Approach**:
Understand client operations, vehicle usage patterns, and maintenance needs to develop personalized service solutions that maximize uptime and minimize costs.
- **Service Agreement Development**:
Present proposals, negotiate service contracts, and align offerings with both customer expectations and business goals.
- **Onboarding Coordination**:
Partner with service advisors and internal operations to ensure seamless onboarding and integration of new fleet clients into our service processes.
- **Pipeline & CRM Management**:
Maintain an active sales pipeline, regularly update CRM systems with client activity, and provide accurate forecasts and performance reports.
- **Market Insights**:
Stay current on industry trends, regional fleet challenges, and competitor offerings to inform outreach strategies and service enhancements.
- **Event Representation**:
Represent the company at fleet expos, trade shows, and networking events to build brand presence and generate qualified leads.
- **Performance Goals**:
Consistently meet or exceed monthly, quarterly, and annual targets for fleet acquisition, revenue growth, and client retention.

**Qualifications**:

- High School Diploma or equivelant, with a College dreww being preferred.
- 3+ years of experience in B2B sales, fleet services, commercial vehicle operations, or a related field.
- Strong interpersonal and consultative selling skills with a focus on long-term relationship building.
- Excellent problem-solving and communication abilities.
- Proficient with CRM systems, sales tracking tools, and Microsoft Office Suite.
- Understanding of vehicle maintenance, service intervals, or fleet lifecycle management is a plus.
- Valid driver’s license and an acceptable driving record.
- Proficiency with the English language to ensure seamless communication with Fleet Account decision-makers in both verbal and written communication scenarios.
- Ability to stand, sit, drive, walk, listen to and communicate with customers to complete all of the above mention job duties as assigned.

**Job Types**: Full-time, Permanent

Pay: $65,000.00-$80,000.00 per year

**Benefits**:

- Company events
- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care
- Wellness program

Work Location: In person