Part-time Dental Office Manager

3 days ago

Burlington, Canada Family Dentistry at LIV Full time

**Job Summary**

This practice has never had an official Office Manager and is in desperate need of a strong leader at the front desk to help guide the other less experienced front desk staff in operating as efficiently as possible. I have been utilizing the Office Manager from my other Burlington practice at this location part-time since I took it over (June 2024), but it is a lot for her to juggle both locations. This location really needs its own dedicated OM.

This is a cozy 3-op practice with a real family vibe. All my staff are team players and everyone is very eager and willing to learn. It is a great environment to work.

I am quite flexible with days and hours. Right now I am thinking about 2 days per week, 14h total to start. Wednesday would need to be one of the days and the other could be either Monday or Thurs. Also open to half days. Fridays could work as a half day as long as there is also a presence on either Monday or Thursday to some extent.

**Main Focus Responsibilities**:

- Supervise and coordinate the activities of dental office front desk staff, ensuring optimal performance and adherence to office policies.
- Manage patient scheduling, appointment confirmations, and follow-up communications to enhance patient experience.
- Oversee the maintenance of electronic medical records, ensuring accuracy and compliance with regulations.
- Train new staff members on office procedures, software usage, and customer service protocols.
- Handle human resources tasks including recruitment, onboarding, and performance evaluations.

**Requirements**:

- Proven experience in a dental office management role.
- Strong knowledge of medical terminology related to dentistry.
- Proficiency in electronic medical records systems; experience with Tracker and Recallmax is highly desirable.
- Excellent supervisory skills with the ability to lead a diverse team effectively.
- Strong organizational and time management skills.
- Exceptional communication skills with a focus on customer service and patient experience.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.

**Job Type**: Part-time

Pay: $23.47-$39.83 per hour

Expected hours: 14 per week

**Benefits**:

- Casual dress
- Dental care
- Flexible schedule

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

Application question(s):

- Does part-time work for you? This is not a fulltime position (possibly in future, but at this time it is only part-time approx 14h per week).

Work Location: In person

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