Credit Administrator

At Flanagan Foodservice, we're more than just the biggest family-owned food distributor in Canada; we're a dynamic hub of innovation, creativity, and a shared passion for delivering exceptional service. For nearly 50 years, we've been on an exciting journey of growth and transformation. The foodservice landscape is thrilling and challenging, and as we reshape our business, we're on the hunt for imaginative minds, business strategists, and food lovers. Are you prepared to be part of the legacy?

**A Culture of Innovation and Creativity**: We value fresh ideas and perspectives, innovation and collaboration, where employees can thrive and make meaningful impact. If you're passionate about making a difference, you'll fit right in.

**Family Values and Professional Opportunities**: Experience the integrity of a family-owned business combined with the exciting growth opportunities of a leading industry player who is scaling up quickly with technology.

**Outstanding Employee Benefits**: From profit-sharing, pension programs and comprehensive health benefits, we invest in your well-being. We celebrate and reward your achievements.

**Personal and Professional Growth**: We champion your growth with a wide range of career advancement opportunities tailored to your strengths and aspirations. There is no better pairing than a foodie with an awesome career in the foodservice industry

We are currently hiring for a Credit Administrator. If you’re highly motivated and are ready for an exciting career that will shape the future of the foodservice industry, we want to hear from you.

**Position Summary**:

- The Credit Administrator is responsible for providing financial and administrative services to ensure effective, efficient management of the Accounts Receivables (A/R) Asset. This position will support a strong commitment to cultivating and maintaining excellent partnerships with a diverse team of people, and will deliver service excellence to our customers while minimizing risk to Flanagan Foodservice.

**Schedule**: Monday - Friday, 8:30 am - 5:00 pm.
**Work Location**: 100 Sasaga Drive, Kitchener

**Key Responsibilities**:

- Effective cycle management of a designated Accounts Receivable portfolio.
- Investigate and resolve discrepancies and maintenance of customer account profiles.
- Achieve Days Sales Outstanding (DSO) and cash collection targets.
- Process accurate and timely posting of customer payments.
- Develop and maintain strong relationships with internal and external customers.
- Effective credit adjudication to support minimizing losses while retaining customer loyalty.
- Other duties as assigned by Manager.

**Qualifications**:

- Strong collections experience for B2B and consumer based-relationships.
- Good decision making skills and understanding of negotiation methods to mitigate loss.
- Excellent verbal and written communication skills.
- Ability to manage challenging situations and resolve issues with diplomacy.
- Strong critical thinking, analytical, and problem solving skills.
- Excellent organization and time-management skills to support multi-tasking.
- Strong team player and ability to thrive in a fast-paced environment.

**Skills**:

- Ability to manage high-stress tasks with professionalism and remain calm.
- Effective communication with Sales and Clients/Customers for the purpose of collecting amounts owing.
- Fast-paced environment, ability to multi-task and complete work with efficiency and accuracy.

**Benefits**:

- Competitive compensation package
- Pension and RRSP plans
- Profit Sharing Program
- Comprehensive Flexible Benefits
- Paid Personal Days and Your Birthday
- Annual Health & Wellness Benefit
- Family oriented culture

Be part of the legacy.

LP

All employees of Flanagan Foodservice must demonstrate adherence to all HACCP and Food Handling practices as well as all Company’s policies and procedures.