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Relief agents will represent Wasaya Airways LP interests at the community level. This position is based at our Summer Beaver First Nation, Ontario location.

**MAJOR RESPONSIBILITIES**:

- Communicate with Wasaya Airways LP Operations regarding the planned movements of Wasaya Airways LP passenger and cargo flights
- Actively solicit within the community for charter work and passengers for scheduled flights
- Utilize radio & available media to develop and advise community of promotions, rates, etc.
- Handle air to ground radio communications with incoming aircraft providing the local altimeter setting, wind information and provide airport and local weather reports
- Meet all Wasaya Airways LP aircraft and ensure bags and cargo are unloaded in a timely and efficient fashion
- Ensure that all passenger (identify special-needs passengers) and cargo traffic or special shipments are checked in and receives the proper documentation as per Wasaya Airways LP policy
- Ensure that all passengers and shipments have completed the necessary ticket and waybill documentation
- Represent Wasaya Airways LP in the community in a friendly, positive and helpful fashion
- Attend required training sessions and perform other duties as assigned by Wasaya Airways LP
- Ensure accurate and prompt completion of Daily Sales Reports
- Prompt remittance of all Wasaya revenue through preauthorized mediums
- Meet and perform flight check in duties for Charter flights when required
- Perform and uphold Wasaya’s Customer Care Commitments to both internal and external customers
- Any other related duties as assigned

**QUALIFICATIONS**:
**Education/Experience**:

- High school diploma or equivalent is an asset
- Must provide a reference letter from Chief and Council
- Previous experience with radio communication would be an asset

**Skills/Abilities**:

- Must be able to work with mínimal supervision
- Proven mechanical abilities
- Strong customer service and troubleshooting skills
- Exceptional conflict resolution, negotiation, and objection handling skills
- Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment
- Able to effectively communicate both verbally and in writing
- Able to work well under pressure and with mínimal supervision
- Strong attention to detail
- Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
- Professional appearance and manners
- Strong work ethic and positive team attitude
- Must have excellent organizational skills
- Must possess a high level of honesty and integrity

**Assets**:

- Ability to communicate in Oji-Cree or Ojibway

**CONDITIONS OF EMPLOYMENT**:

- Ability to lift up to 70 lbs; Repetitively
- Manual dexterity
- Overtime as required
- Weekend work may be required
- May be exposed to loud noises
- Outdoor work in various weather conditions

**Job Type**: Part-time

Work Location: In person