Product Specialist, Armstrong Digital Platform

**Title: Product Specialist, Armstrong Digital Platform**

**Reports to: Global Head, Digital Services**

Imagine working at the forefront of innovation in fluid-flow technology, with over 1,400 colleagues across the globe, and contributing to a legacy of excellence that spans eight manufacturing facilities on four continents. Armstrong Fluid Technology is more than just a leader in our industry; we are a community of the brightest and most creative minds, driven by a shared mission to engineer the future and safeguard our planet.

As a member of our team, you'll dive into an environment that encourages learning and boundary-pushing every day. You'll be part of an agile and dynamic workplace where today's solutions are built for tomorrow's challenges.

The **Product Specialist - Armstrong Digital Platform** will support the development, enhancement, and delivery of Armstrong’s digital and data-driven platform capabilities. This role will work closely with the Product and Engineering teams to translate business and product requirements into clear user stories, manage backlog items, coordinate sprint activities, and ensure timely, high-quality delivery of platform features.

This role is ideal for a technically inclined, detail-oriented product professional who thrives on execution, cross-functional collaboration, and continuous improvement within an agile development environment.

**Key Responsibilities**

**Product Execution Support**
- Write and refine user stories and acceptance criteria in collaboration with the Product and technical teams.
- Participate in agile ceremonies (sprint planning, daily stand-ups, reviews, retrospectives) to support smooth and timely execution.
- Track progress of user stories and ensure timely resolution of dependencies, issues, and blockers.
- Coordinate product testing, validation, and release readiness activities with Engineering and QA teams.

**Cross-Functional Coordination**
- Act as the key liaison between Product Management & IoT team to ensure effective communication and alignment.
- Collaborate with IoT team to confirm technical feasibility of features and integrations.
- Support communication of requirements, priorities, and updates to stakeholders across global teams.
- Ensure documentation, decisions, and changes are tracked and shared consistently across relevant teams.

**Product Delivery & Quality**
- Support feature validation and acceptance testing to ensure deliverables meet business and technical requirements.
- Monitor development progress and escalate risks or delays proactively.
- Review completed work with internal stakeholders to gather feedback and confirm functionality.
- Support post-release monitoring and assist in addressing issues or enhancements identified through feedback.

**Product Data & Reporting**
- Assist in tracking product metrics and KPIs to evaluate performance and adoption of platform features.
- Compile insights and observations from user feedback, support tickets, and analytics to help identify improvement opportunities.
- Prepare reports, release notes, and updates for key stakeholders.

**Continuous Improvement**
- Identify process gaps or inefficiencies in the product development workflow and suggest improvements.
- Stay informed about platform tools, agile practices, and industry trends that can enhance execution efficiency.
- Support internal documentation of product processes, workflows, and feature releases.

**Role Requirements**

**Education & Experience**
- Bachelor’s degree in **Engineering**, **Computer Science**, **Information Technology**, or a related technical field.
- 1-3 years of experience in a **Product Specialist**, **Associate Product Manager**, or **Technical Product Coordinator** role.
- Experience working in agile software or platform development environments preferred.
- Exposure to **digital platforms**, **IoT**, or **data/analytics products** is an asset.
- Experience using agile management tools (e.g., Jira, Aha, or Azure DevOps) required.

**Skills & Competencies**
- Strong organizational and coordination skills with attention to detail.
- Ability to translate business requirements into clear, actionable tasks.
- Excellent written and verbal communication skills across technical and non-technical teams.
- Proactive, collaborative, and able to manage multiple priorities simultaneously.
- Problem-solving mindset with a focus on execution and outcomes.
- Comfort working in a **matrixed, global environment** with multiple stakeholders.

**Why Join Armstrong**

At Armstrong Fluid Technology, you’ll be part of a global team driving innovation in intelligent fluid flow systems. As a Product Specialist, you’ll play a hands-on role in delivering digital capabilities that enable smarter systems, enhance customer experience, and advance our sustainability mission. You’ll work with passionate teams shaping the future of connected and data-driven performance solutions.