Community and Social Services Worker

Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
- Education: Bachelor's degree
- Experience: 3 years to less than 5 years
- Psychology, other
- Social work, other
- Social sciences, other
**Work site environment**:

- Education or training
- Socio-economic needs or conditions (housing, nutrition, unemployment, financial assistance)
- Settlement services for new immigrants
**Work setting**:

- School help service
- Office building
- Education
**Tasks**:

- Prepare reports or case histories
- Administrative and office activities
- Appraise clients' needs or eligibility for specific services
- Perform administrative tasks
- Conduct social research
- Implement life skills workshops
- Conduct follow-up assessments
- Develop, co-ordinate and implement the delivery of specific services within the community
- Liaise with other social services agencies and health care providers involved with clients
- Maintain program statistics for purposes of evaluation and research
- Assist in evaluating the effectiveness of treatment programs
- Assist clients/guests with special needs
- Manage events
- Manage knowledge
- Offer mentoring
**Supervision**:

- No supervision responsibility
**Computer and technology knowledge**:

- Electronic mail
- Google Drive
**Area of work experience**:

- Immigration
- Community service organization
**Area of specialization**:

- Community services
**Security and safety**:

- Criminal record check
**Work conditions and physical capabilities**:

- Ability to work independently
- Fast-paced environment
- Work under pressure
- Attention to detail
- Large workload
**Personal suitability**:

- Efficient interpersonal skills
- Excellent oral communication
- Interpersonal awareness
- Judgement
- Values and ethics
- Client focus
- Excellent written communication
- Flexibility
- Initiative
- Team player
- Organized
**Screening questions**:

- Are you currently legally able to work in Canada?
**Workplace information**:

- Remote work available
**Health benefits**:

- Dental plan
- Health care plan
- Vision care benefits
**Financial benefits**:

- Bonus
- Group insurance benefits
- Life insurance
**Other benefits**:

- Learning/training paid by employer
- On-site amenities
- On-site recreation and activities
- Paid time off (volunteering or personal days)
- Team building opportunities
- Parking available
- Travel insurance
**Support for persons with disabilities**:

- Provides physical accessibility accommodations (for example: ramps, elevators, etc.)
- Offers mentorship, coaching and/or networking opportunities for persons with disabilities
- Provides awareness training to employees to create a welcoming work environment for persons with disabilities
- Applies accessible and inclusive recruitment policies that accommodate persons with disabilities
**Support for newcomers and refugees**:

- Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
- Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
- Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
- Supports newcomers and/or refugees with foreign credential recognition
- Offers mentorship programs that pair newcomers and/or refugees with experienced employees
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
**Support for youths**:

- Participates in a government or community program or initiative that supports youth employment
- Offers on-the-job training tailored to youth
- Offers mentorship, coaching and/or networking opportunities for youth
- Provides awareness training to employees to create a welcoming work environment for youth
**Support for Veterans**:

- Offers mentorship, coaching and/or networking opportunities for Veterans
- Provides awareness training to employees to create a welcoming work environment for Veterans
- Assists with immediate transition needs of Veterans (for example: relocation, housing, etc.)
- Supports Veterans in translating their military skills and experience into the language of the civilian job market
- Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example: gradually increasing hours and responsibilities, etc.)
**Support for Indigenous people**:

- Offers mentorship, coaching and/or networking opportunities for Indigenous workers
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
**Support for mature workers**:

- Applies hiring policies that discourage age discrimination
- Provides staff with awareness training to create a welcoming work environment for mature workers
- Offers mentors