Fire Supervisor

**_The Chubb Fire & Security Difference..._**
- Service Excellence_
- Technology leadership_
- Focus on Quality_
- National Coverage_
- Single Point of Contact_
- A Name You Can Trust_

Chubb Fire & Security provides an unparalleled portfolio of security and life safety solutions to Canadian institutions, businesses and residences. We deliver advanced solutions to many of the most demanding security and life safety requirements across the country. Our coast-to-coast coverage is provided through a team of experts sharing a common focus on service excellence. Our proven capabilities yield the ultimate in peace of mind to those that we serve.

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Role Summary:_**

Our Burnaby branch is currently recruiting for a Fire Supervisor to oversee our local Fire division, drive process improvements and deliver superior customer service while mentoring our Service Coordinators and Technician team in the field.

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Key Job Responsibilities:_**

Provide leadership, mentorship, and supervision to technicians and inside service staff.

Ensure technicians and support staff are trained on compliance, procedures and expectations;
Conduct site visits to assist, train and audit technicians

Review technicians’ submitted reports and documents for regulatory and company expectations compliance

Manage workflow expectations both internally with staff and externally with customers

Inspect technicians' vehicles periodically and ensure they are being properly maintained.

Ensure technicians are scheduled and working effectively to achieve revenue and margin targets approved by management.

Develop great working relationships with all company personnel as needed.

Provide leadership and support in maintaining EH&S policies, documentation along with conducting audits and training.

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Qualifications:_**

5+ years of experience in the Fire alarm industry

CFAA / ASTT Certification preferred

Strong working knowledge of Provincial codes and referenced Standards including the Fire and Building codes, CSA, CAN/ULC and NFPA standards

Post-Secondary education in building systems, electronic technology, or equivalent knowledge / work experience an asset

Strong working knowledge of Edwards Fire Products including EST panels preferred

Proficient computer skills

Must have a valid driver’s license with a good driving record

Previous supervisory experience in a unionized environment an asset

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Ability to work with mínimal supervision / self-motivated with a desire to work on a winning team

Strong interpersonal skills and effective at building relationships

Strong client service orientation

Adaptable to changing environments

Highly organized and able to work under pressure

Excellent communication skills with an ability to convey a message in an organized, clear and effective manner

Goes beyond job requirements to seek opportunities and generate ideas for improvements

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Our offerings include_**

Competitive compensation and benefit package

Company car with personal use benefits

RRSP matching with one-on-one personal financial planning advice offered through Manulife PlanRight Advisor

Employee Discounts and Perks

Learning and Development opportunities

Reward and Recognition Program

A culture of performance & accountability

A supportive and positive team environment

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Background Check Requirements:_**
- Criminal Background Check
- Reference Check

We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.