Bilingual Sales and Customer Service Agent

From coast-to-coast, our inspiring colleagues are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. With our team, you’ll bring this purpose to life every day by living our Values, being open to change, and pursuing your goals.

In return, we’ll give you countless opportunities to learn and grow, alongside a diverse and passionate community of experts - the best the industry has to offer. You’ll be empowered to be your best self, do your best work, and make a meaningful impact. Here, you can help shape the future of insurance, win as a team, and grow with us.

**About the role**

From coast-to-coast, our inspiring colleagues are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. With our team, you’ll bring this purpose to life every day by living our Values, being open to change, and pursuing your goals.

At belairdirect, we’ll give you countless opportunities to learn and grow, alongside a diverse and passionate community of experts - the best the industry has to offer. You’ll be empowered to be your best self, do your best work, and make a meaningful impact. Here, you can: shape the future of insurance, win as a team, and grow with us.

**Work location**:
100% work from home, _if you live more than 115km away from one of our call centers (Montréal, Anjou, Québec et Ottawa)_

**Your schedule**:
Evening schedule, Monday to Friday from 11:00 a.m. to 8:00 p.m., with a Saturday in rotation out of 4.
- As a bonus, all your shifts will be enhanced by a 6% evening bonus and we guarantee you a daytime schedule after 12 months on the job_

**Working here means you will**:

- Put your career on the fast-track with a respected, industry-leading organization
- Get paid training that will help you get your license in damage insurance with the Autorité des Marchés Financiers (AMF)
- Enjoy a company culture where diversity, inclusion and collaboration are in our values
- Have a competitive salary, fantastic perks, and flexible benefits
- Work from the comfort of your own home (80% or 100%, depending on your location) and receive a subsidy for an ergonomic home set up

**What you bring to the table**:

- You are bilingual (French & English) or unilingual French
- You are a natural communicator and know how to listen and empathize with people
- You are tech-savvy and comfortable working between different systems
- You can multi-task and stay cool under pressure
- You have a high school diploma + three years of full-time customer service experience in Canada; OR
- You have a university degree or college diploma; OR
- You have your AEC in P&C insurance; OR
- You have experience and/or education outlined above, but it was obtained outside of Canada. In this case, you will need to complete an equivalency evaluation from MIFI
- Don’t worry - we’ll guide you every step of the way We will also ask you for supporting documents._

**We are an Equal Opportunity Employer**

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

**BEL-QC**

LI-Hybrid

LI-Belair

**What we offer**

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

- A financial rewards program that recognizes your success
- An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
- An extensive flex pension and benefits package, with access to virtual healthcare
- Flexible work arrangements
- Possibility to purchase up to 5 extra days off per year
- An annual wellness account that promotes an active and healthy lifestyle
- Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
- A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
- Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
- Inspiring leaders and colleagues who will lift you up and help you grow
- A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

**We are an equal opportunity employer**

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.