Supportability and Reliability Analyst

Location: Ottawa, Canada

In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.

For decades, Ottawa has been a global technology leader. Today, Canada’s capital holds one of the brightest and most diverse technological ecosystems in North America. Voted as Canada’s best place to live 2017 by Maclean's, Ottawa offers a low cost of living with a high quality of life. The Thales Ottawa office has been a major supplier and long-term trusted partner to DND, enabling the Canadian Armed Forces and the Canadian Coast Guard to achieve mission success.

**This position is Hybrid Ottawa**

**Position Summary**

Thales is looking to hire a **Supportability and Reliability Analyst** to conduct, contribute and assist in the preparation and delivery of various Supportability Engineering and Product Support Analyses, plans and reports with the objective of improving the support system of an equipment and / or a system and optimizing the maintainability, availability and the life cycle cost.

**Key Areas of Responsibility**
- Review vendor documentation and identify maintenance and support requirements; Review Maintenance Plans, Preventive or Corrective Maintenance Schedules, and Instructions and Performance Test and operational data to propose amendments to eliminate or control equipment failures or to improve maintainability, increase ship availability or reduce life cycle costs.
- Collect, organize and expedite the necessary technical data to conduct Product and Logistics Support Analysis (LSA) activities such as Functional Analysis; Failures Modes, Effects and Criticality Analysis; Reliability Centered Maintenance Analysis; Level of Repair Analysis; Maintenance Task Analysis and Sparing Analysis.
- Determine required spares and spares quantities to support equipment by reviewing technical publications and usage data as well as interacting with Thales engineering, procurement and service delivery personnel, Technical Authorities or ship staff; Identify the maintenance or spares required to support Short Work Periods or Docking work Periods; Support the AJISS Enterprise stakeholders by addressing maintenance or spares queries as well as problem reports in a timely manner.
- Develop Maintenance Plans, Preventive or Corrective Maintenance Schedules, and Instructions and Performance Tests as well as Spare Parts List and accompanying Provisioning Technical Data for any new equipment or modification to existing ship systems.
- Manage the data within Logistics Support Analysis Record (LSAR); Conduct Lifecycle Cost Analysis and report Thru Life Costs; Assist in the preparation and execution of various Supportability plans or B2B processes; Support Engineering personnel with the development of Engineering Change proposals.
- Review elements of the technical data package to ensure that the technical data reflects the latest system/equipment configuration of the ships, is complete, accurate and consistent across the support solution; Create Document Change Requests and liaise with technical contributors as required to develop the Change Package to identify the technical data package revisions; Prepare Statements of Work to procure supportability services and perform the role of Technical Authority in the delivery of the services.

**Minimum Requirements**
- An Engineering degree or Technologist diploma in mechanical, electrical, electronic, industrial, reliability or naval engineering.
- Background in naval systems and equipment is desirable; Experience supporting an operational military asset; Experience developing Integrated Logistics Support Plans, Processes or Procedures; Experience identifying and addressing Logistics Support Analysis deficiencies in Technical Publications.

**Special Position Requirements**
- Schedule: 40 hours per week
- Physical Environment: Hybrid position - which a mix of working from home and onsite (in office, at customer site or on board ships alongside in harbour)
- Travel: Occasional domestic travel maybe required in support of the ship.

If you’re excited about working with Thales, but not meeting the requirements for this position, we encourage you to join our Talent Community

**What We Offer**

Thales provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents, including the following:

- Company paid Extended Health, Dental, HSA, Life, AD&D, Short-term Disability, Cancer Care Program, travel insurance, Employee Assistance Plan and Well-Being program.
- Retirement Savings Plans (RRSP, DCPP, TFSA) with a company contribution and a match to a DCPP, with no vesting period.
- Company paid holidays, vacation days, and paid sick leave.
- Voluntary Life, AD&D, Crit