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**Company Description**
One of Canada's Best Diversity Employers and Greater Toronto's Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest rating a Canadian hospital can receive. As a major Ontario hospital system, and home to some of the biggest specialty and emergency departments in the country, Osler serves the 1.3 million residents of Brampton, Etobicoke and surrounding communities. We are proud to offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your game.
A hospital system built for and by the community, we continue to expand our services to meet the needs of a growing population, creating opportunities for increased hands-on skills development, cross-department training and promotional opportunities. Guided by our accomplished senior leadership team, together we are driving our vision of patient-inspired health care without boundaries.
At Osler, we invest in careers that go beyond where health care professionals like you can achieve their goals and find deep personal and professional fulfillment. Join our team today
Osler is looking to recruit an individual with project management and process design experience that is passionate about health care innovation and transformation. The success of the Project Consultant role is contingent upon the incumbent’s ability to demonstrate a deep understanding of project management and LEAN principles, to execute solid improvements using LEAN principles and to employ change management methodologies as required to ensure successful outcomes for all internal and regional projects the surgical and ambulatory program is engaged in.
This role functions as an internal consultant to implement patient-focused improvement initiatives that are measurable and sustainable, utilizing LEAN, continuous improvement and change management methodologies while pursuing both the efficient utilization of resources/processes and a safe environment for patients and staff.
Accountabilities:
- Coordinate and execute clinical best practice quality improvement initiatives for corporate Surgical and Ambulatory Services
- Work collaboratively with Surgical and Ambulatory Services leaders in the development and approval of program clinical policies, procedures, processes and practices to assure continuous conformance with appropriate standards
- Support clinical planning teams by organizing and facilitating process design sessions to develop work and patient flow processes, that efficiently utilize space and other resources, for all clinical services planned for the Surgical and Ambulatory Services
- Collaborate with other internal process improvement consultants, project managers and transition planning team members to ensure operational readiness
- Create processes for new service delivery models
- Coordinate process and quality improvement activities, including process mapping, value stream mapping and rapid improvement events, with internal programs to promote organizational effectiveness and prevent overlapping goals and activities
- Support the successful implementation of the process improvement recommendations
- Support and coach teams in the development and implementation of Lean and continuous process/quality improvement initiatives with a focus on achieving measurable and sustainable results
- Develop and implement evaluation methodologies to measure the outcomes and impact
- Manage the improvement projects ensuring prioritization, governance, tracking, and measurement of the various work streams within the initiative
- Provide appropriate summary documentation in keeping with gating procedures to ensure approval at key milestones of the project
- Escalate appropriately to senior leadership any issues or challenges that are irresolvable and may impact deliverables/timelines
- Leads clinical priority projects through the project cycle (planning, development, implementation and evaluation) utilizing a structure project management framework
- Leads and guides project stakeholders through the process of the project development, implementation and evaluation of the project components
- Collaborates with program leadership to assess team readiness and coordinate multiple project time lines
- Coordinates meeting resources (room, teleconferencing) and schedules with stakeholders project meetings
- Communicates routinely utilizing structured tools (project charter, meeting agendas and project status reports and Gantt charts) with the project stakeholders to ensure the goals, objectives and timelines of the project are met
**Qualifications**
- Bachelor’s degree in science or equivalent required
- Master degree in health administration or business administration required
- Project Management
