On-call Worker

**Purpose of the position** Reporting to the Executive Director and the Youth Inquest Manager, the On - Call Worker (OCW) isresponsible for the safety of Matawa students attending school in Thunder Bay. Student safety includes taking preventative measures, providing and participating in education and awareness training, activities, and workshops regarding factors such as what to do in situations, available supports, alcoholand substance abuse, peer pressure, gangs, etc. **Scope** As a member of the Matawa Education team, the OCW supports students as they move toward the successful completion of their secondary education and continue on their pathways to work, training or post-secondary education programs. The OCW will work directly with students to address issues that they are facing, ensures that students are in their boarding homes by curfew, and transports students from various school activities and appointments. They will do this by maintaining a presence throughout the city during the off hours of the Matawa Education and Care Centre (MECC). The OCW will interact with the students’ parents/caregivers, boarding home parents, police, hospital, and other parties in ensuring students are safe. The OCW will consult with parents/caregivers, MECC staff, students, Matawacommunities’ Education Authorities, and Matawa community representatives to determine student safety needs and develop appropriate responses to those needs **Responsibilities** 1. Support Education Counsellors and Education Authorities, parent/guardian, and students as needed Main Activities - Provide timely transportation as needed. - Ensure you are on the road and available, answering at all times and is on throughout the shift/night. - Provide support to individual Education Authorities and Education Counsellors in implementing their policies and procedures related to student care. - Calm students down in tense situations and contact appropriate supports and follow-up, including making/assisting with referrals. - Notify supervisor(s) of urgent safety issues/situations as quickly as possible, including if cell phone is not working/was misplaced/was forgotten/was stolen. - Communicate with Matawa students to determine their needs and interests and establish rapport. - Monitor "hot spots" (e.g known hangouts) during shifts. - Maintain communication with OCWs. - Assist in emergency situations (e.g missing student, intoxicated student, student in need of medical support). - Participate in mandatory On-Call Worker training. - Evaluate the effectiveness of On-Call services and make recommendations for their improvement. - Identify areas where new On-Call services as needed. 2. Support activities for Matawa students Main Activities - Communicate with organizations representing youth to support the needs of Matawa students. - Provide transportation to student activities as needed, including medical appointments. - Encourage Matawa students to participate in regional and territorial programs. - Provide boarding home support. 3. Promote programs and local service Main Activities - Ensure the Matawa students are aware of activities (e.g., school-run,city-run, youth organizational-run). - Ensure the Matawa are aware of available supports (e.g., addictions, legal, health, financial). - Participate in community relations campaigns to promote programs within the city to Matawa students and vice versa. - Maintain positive working relationships with organizations such as police, ambulance, hospitals. - Maintain contacts with local, regional, and territorial organizations for youth. - Monitor the use of equipment and facilities. 4. Administrative Main Activities - Respond to phone calls or texts in a timely manner. - Provide reports (e.g., student incidences, "hot spots", incidences with service providers, on-call vehicle servicing and maintenance needs) as required. - Record information on, and prepare reports, concerning On-Call services costs, attendance, equipment & vehicle maintenance (e.g., gas, oil changes, service logs, repairs). - Ensure all programs and activities are implemented according to relevant education legislation, policies and procedures. 5. Other duties - Maintain cleanliness of on-call vehicle. - Perform other duties as required. **Knowledge, Skills, and Abilities** - Knowledge_ The incumbent must have proficient knowledge in the following areas: - Demonstrated initiative in meeting the needs of students outside the school environment. - Knowledge of First Nation Education. - Knowledge of First Nation cultures and lifestyles. - Knowledge of legislation, regulations, policies, and procedures for program development and implementation. - Knowledge of legislation, regulations, policies and procedures for involving youth in community programs. - Knowledge of office administration and procedures. - Skills _ The incumbent must have proficient skills in the following areas: - Ability to administer student programs. - Team build