Calibration Specialist

At Endress+Hauser, progress happens by working together. As the global leader in measurement instrumentation, our ~17.000 employees shape the future in the field of process automation. Whether developing and realizing new technology as a team, collaborating to build instrumentation, or strengthening vital relationships with countless global industries, we work to create trusted relationships that help everyone thrive. As a family-owned company, we look beyond short-term moves and work to create a vision that is forward-thinking for our people, our clients, and the world at large.

Endress+Hauser Canada was founded on May 1st, 1990. The company's main office is in Burlington, Ontario and additional offices are in Montreal, Quebec, Calgary & Edmonton, Alberta. Our Channel Partners and Authorized Service Partners provide coverage and support across Canada.

We are looking for a Calibration Specialist to join our Group and play a key role in ensuring the precision and reliability of our measurement tools and equipment. In this hands-on role, you’ll contribute directly to our commitment to quality assurance and compliance, supporting both internal teams and external service providers.

This position is part of our Service Department in Burlington, where we focus on delivering technical excellence and operational reliability. As a Calibration Specialist, you’ll help uphold industry standards such as ISO 17025, making a measurable impact on our service capabilities and customer satisfaction.

**What is the role about?**

Do you have an eye for precision? As a Calibration Specialist, your expertise ensures that every measurement tool performs with accuracy and reliability.

Are you passionate about quality and compliance? You’ll play a key role in supporting internal teams and external partners, maintaining standards like ISO 17025 and driving continuous improvement.

Do you enjoy turning data into assurance? From audits to documentation, your work will be the backbone of our quality assurance process.

**Which tasks will you perform?**
- Conduct routine and specialized in-house calibrations of instrumentation to maintain measurement accuracy.
- Collaborate with repair technicians on customer repairs to ensure rapid turnaround
- Coordinate and oversee internal and Authorized Service Provider (ASP) proficiency testing programs to validate measurement capabilities of service org.
- Perform scheduled audits of tools and equipment to ensure compliance with calibration schedules and standards.
- Manage the lifecycle of tools calibration and recertification, including scheduling, documentation, and vendor coordination.
- Develop, update, and enforce Standard Operating Procedures (SOPs) related to calibration processes.
- Provide expertise and support in maintaining compliance with ISO 17025 standards, including documentation and audit preparation.
- Be readily available to respond to customer emergencies in the field, providing calibration and technical support as needed.
- Compliance with safety, regulatory and calibration standards such as ISO 17025, cGMP, ISO 9001, WHIMS etc.
- Meet or exceed defined key performance indicators and goals to keep workshop business sustainable
- Consultancy Services:

- Installed base audits
- Maintenance Process Analysis
- Measurement Performance Analysis
- Criticality and Maximum Permissible Error Assessment
- Calibration Interval OptimizationAny other duties as assigned

Any other duties as assigned**What do we expect from you?**
- Post-secondary technical education in Instrumentation or Process Control
- Experience in calibration and metrology practices
- Familiarity with ISO 17025 standards
- Class G driving license
- Able to learn new tools, software and technologies
- Self-starter, good communication skills, collaborative, organization and documentation skills, customer focused
- Ability to work independently and in cross-functional teams
- Willingness to travel for field support when required
- French is assetAny knowledge of SAP or office enterprise software would be an asset

**What can you expect from us?**
- We are a family-owned, highly committed company with a sustainable vision.
- We promote lifelong learning with versatile training and further education opportunities, internal knowledge transfer and e-learning.
- We prioritize Work-Life Balance, offering flexible working hours and hybrid remote work opportunities to support our employees in maintaining a healthy balance.
- We are committed to Eco-Friendly Initiatives, actively participating in EcoVadis to promote sustainable and responsible business practices.
- We provide On-Site Amenities such as our fitness centre, multi faith room and wellness room.
- We ensure our employees work in State-of-the-Art Facilities equipped with ergonomic workstations to enhance productivity and comfort.
- We prioritize Employee Well-Being by offering a comprehensive company pension scheme and access to health offers that support our emplo