Concierge for Condominium in Mississauga

5 days ago

Mississauga, Canada Probe Security Ltd. Full time

**Company Overview**

Probe Investigation & Security Services Ltd has been proudly serving Ontario since 1978, specializing in security and investigation services. Our commitment to excellence and customer satisfaction drives us to provide top-tier concierge services that enhance the guest experience.

**Summary**

We are seeking a dedicated Concierge to join our team at Probe Investigation & Security Services Ltd. Located in Ontario, this role is essential for providing exceptional guest services and ensuring a welcoming environment for all visitors. Your contributions will play a vital role in maintaining our reputation for outstanding service.

**Responsibilities**
- Greet and assist guests with inquiries, providing exceptional customer service.
- Manage front desk operations, including check-ins and check-outs.
- Handle phone calls with professionalism and courtesy, addressing guest needs promptly.
- Coordinate guest requests and ensure their satisfaction during their stay.
- Maintain knowledge of local attractions, events, and services to assist guests effectively.
- Support hotel staff in various tasks to enhance overall guest experience.
- Ensure the front desk area is organized and welcoming at all times.

**Requirements**:

- Proven experience in customer service or hospitality roles, preferably as a concierge or front desk agent.
- Excellent phone etiquette and communication skills.
- Bilingual or multilingual abilities are an asset.
- Strong organizational skills with attention to detail.
- Ability to work well under pressure in a fast-paced environment.

**Job Types**: Full-time, Permanent

Pay: $17.20-$18.00 per hour

Expected hours: 40 per week

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed

Licence/Certification:

- Security Guard Licence (required)

Work Location: In person

Expected start date: 2025-07-07

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