Guest Service Supervisor

5 days ago


Antigonish, Canada Maritime Inn Antigonish Full time

Work Term: Permanent
- Work Language: English
- Hours: 30 to 40 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 7 months to less than 1 year
- or equivalent experience
- ** Work setting**:

- Hotel, motel, resort
- ** Tasks**:

- Co-ordinate activities with other work units or departments
- Establish work schedules and procedures
- Perform same duties as workers supervised
- Prepare and submit reports
- Assist clients/guests with special needs
- Co-ordinate, assign and review work
- Hire and train staff in job duties, safety procedures and company policies
- Requisition materials and supplies
- ** Supervision**:

- 5-10 people
- ** Computer and technology knowledge**:

- MS Outlook
- ** Work conditions and physical capabilities**:

- Attention to detail
- Fast-paced environment
- Large workload
- Tight deadlines
- Work under pressure
- Combination of sitting, standing, walking
- ** Personal suitability**:

- Accurate
- Efficient interpersonal skills
- Excellent oral communication
- Initiative
- Judgement
- Organized
- Team player
- ** Other benefits**:

- Free parking available
- ** Support for persons with disabilities**:

- Offers mentorship, coaching and/or networking opportunities for persons with disabilities
- Provides awareness training to employees to create a welcoming work environment for persons with disabilities
- ** Support for youths**:

- Offers mentorship, coaching and/or networking opportunities for youth
- Provides awareness training to employees to create a welcoming work environment for youth
- ** Support for Veterans**:

- Offers mentorship, coaching and/or networking opportunities for Veterans
- Provides awareness training to employees to create a welcoming work environment for Veterans
- **Support for Indigenous people**:

- Offers mentorship, coaching and/or networking opportunities for Indigenous workers
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
- **Support for mature workers**:

- Provides staff with awareness training to create a welcoming work environment for mature workers
- Offers mentorship, coaching and/or networking opportunities for mature workers
- **Supports for visible minorities**:

- Offers mentorship programs that pair members of visible minorities with experienced employees
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities



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