Scheduler/job-coordinator

_**MJM Energy Ltd**_

**Scheduler / Job-Coordinator**

Full-time, permanent Dartmouth, NS

Join a dynamic group, driving energy efficiency and innovation in Atlantic Canada.

Our expert team of building performance contractors is expanding, and we’re looking for a highly organized, customer-focused Scheduler/Job-Coordinator to join us You’ll play a critical role in coordinating our crews across the province, ensuring projects run smoothly and customers receive excellent service. If you thrive in a fast-paced environment, enjoy solving problems and excel at multitasking, this is your opportunity to grow your career with a leader in energy efficiency.
- **Who we are & our Culture**_

Since 2008, MJM Energy has been helping homeowners and businesses make their spaces more comfortable, efficient and affordable. As part of a family of companies focused on quality, sustainability and customer satisfaction. We specialize in improving building performance through tailored insulation, building envelope and HVAC solutions for both new construction and retrofit projects.

Our culture is built on integrity, pride and teamwork. We value open communication, collaboration and doing things the right way - principles that guide how we work with each other and with our customers every day.

As a Scheduler, you’ll be at the heart of this process: Coordinating projects, keeping communication clear and helping ensure every customer experience reflects the quality and care we stand for. At MJM Energy, you’ll be part of a supportive team working toward one shared goal: being Atlantic Canada’s most trusted Building Performance Contractor.

Our group includes:

- **STAR Machine Ltd**. - A global manufacturer of high-performance insulation equipment, proudly designed and built in Nova Scotia since 1978.
- **Alstar Insulators**- A trusted name in insulation contracting, known for quality workmanship and customer service.
- **Sustainable Housing**- A provider of energy assessments and retrofit solutions that support greener, more efficient homes.

Together, we’ve retrofitted thousands of buildings across Atlantic Canada - and we’re just getting started.
- **Responsibilities**_

This position combines scheduling, customer service and administrative support to ensure our projects run smoothly and efficiently. Specific responsibilities include, but are not limited to:

- Schedule and confirm crew availability across Mainland NS and Cape Breton.
- Input customer and project data into company systems.
- Organize workflow and appointments, ensuring timely follow-up on all customer inquiries.
- Discuss daily issues, conflicts, or scheduling questions with crews and management.
- Contact customers within 24 hours of booking private jobs to confirm appointments.
- Provide clear and accurate information to customers regarding the scope of work.
- Perform general administrative tasks including printing, filing, mailing, and document management.
- Support weekly and monthly scheduling reviews, updating spreadsheets and reports as required.
- Provide excellent customer service while balancing multiple priorities under tight deadlines.
- **Qualifications, Skills and Experience**_
- Strong organizational and time management skills with the ability to prioritize effectively.
- Excellent customer service skills with a professional, friendly demeanor.
- Solid written and verbal communication skills.
- Proficiency with scheduling databases and office software (Microsoft 365 Suite).
- Attention to detail with strong problem-solving and multitasking ability.
- Data entry/typing accuracy and reliability.
- Ability to work under pressure and manage competing deadlines.
- A strong team player with a proactive and flexible approach.
- **Compensation & Benefits**_

MJM Energy can offer a dynamic work environment where your skills are valued and expanded across essential construction and maintenance fields. As part of our team, you’ll benefit from:

- Competitive salary, based on experience.
- A comprehensive benefits package including:

- Extended health care
- Vision care
- Life insurance
- Disability insurance
- Employee assistance program
- Continued job training and development opportunities
- **Working Conditions**_

Typical office hours: Monday to Friday, 8:00AM - 5:00PM (35-45 hours/week). Work location: Dartmouth, NS office, with occasional site visits or travel as required.

As a Scheduler/Job-Coordinator with MJM Energy, you’ll be an essential part of a team delivering reliable, high-quality services that support energy efficiency across Nova Scotia. If you’re a highly motivated, organized professional who thrives in a busy environment and takes pride in delivering excellent customer service, we’d love to hear from you.

**Job Types**: Full-time, Permanent

Pay: $19.25-$24.00 per hour

Expected hours: 35 - 45 per week

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Vision care