Credit & Collection Coordinator (Full Time)

**Credit & Collection Coordinator (Full Time) - Brampton, ON**
- 22001923
- Linde is a leading global industrial gases and engineering company with 2020 sales of $27 billion (€24 billion). We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain and protect our planet._

**Primary Purpose**

Reporting to the Manager, Credit & Collections, the Collection Specialist will be an integral member for the Accounts Receivable Team and utilize their solid experience in collections to deliver on targets as well as support various business initiatives in an ever-changing growth-oriented environment. You are self-motivated, work well in a team environment, have a passion to deliver best-in
- class results while supporting the National Order-To-Cash process.

**Key Accountabilities**
- Assist your leader in projects/initiatives as assigned to deliver on best-in-class processes and practice for the Cash Collections function.
- Manage portfolio to reduce DSO, Bad Debt, Write-Offs while improving cash flow and meeting Key Performance Indicators (KPI)
- Participate and schedule periodic status updates with Key Account Managers (KAM)
- Maintain detailed documentation of collection activities
- Research and Analyze accounts e.g., payment patterns/behaviors, sales history, and previous collection efforts prior to engaging in collection follow up
- Reconcile Billing and Payment discrepancies
- Flag “At
- Risk” accounts to leadership team and potential recommend action for legal or 3rd party escalation
- Follow up with various departments within the organization to resolve any issues and provide accurate and timely completion of tasks
- Respond to service support requests/inquires
- Identify improvement opportunities.
- Other duties as assigned by Manager
- All employees of Linde Canada Inc. are expected to follow Company and departmental safety policies, procedures and work practices at all times. Employees are also responsible for the completion of all safety training, as assigned. Employees with staff supervision and/or management responsibilities will ensure that assigned staff abide by the above, and actively identify, assess and correct safety hazards, as required._

**Required Qualifications**

**Education**
- Post-Secondary Degree or Diploma with a concentration in Finance/Accounting or related Discipline
- Certified Credit Professional (CCP)

**Experience**
- 5 + years Collection’s experience (Business to Busines and/or Business to Consumer)
- Experience using or knowledge of large ERP system (JD Edwards, SAP, Oracle)

**Knowledge / Skills / Abilities**
- Proficiency in MS Office Applications (Excel, Word, PowerPoint)
- Excellent written and verbal communication skills; Bilingual in French and English (written and verbal) is a definite asset
- Creative problem solving, strategic, strong analytical skills and innovative thinker
- Strong relationship building and customer service skills with the ability to solve it right the first time
- Self-starter and excellent organization and time management skills
- Ability to prioritize workflow, operate independently in a demanding, fast-paced environment to deliver results with a continuous improvement mindset to support best in class process
- Strong team player, understanding that you deliver as a team
- Ability to work independently and find ethical options to improve customer payment profiles.
- Proficiency in MS Office Applications (Excel, Word, PowerPoint)
- Ability to remain strong under pressure and provide logical solutions
- Must be dependable and accountable (attendance and punctuality)

**Nature and Scope**

**Contacts**:

- Internal/External Stakeholders including 3rd party Vendors

**Level of Responsibility**:

- High Degree of responsibility as outlined above

**Decision-Making Authority**:

- Work Closely with internal stakeholders to resolve issues and attain resolution in a timely manner
- Recommend Credit limit and hold releases

**Physical and Sensory Demands**:

- Core Business Hours M-F 9:am-5:00pm or to support portfolio and business deliverables
- High Degree of Attention to Detail

**Working Environment**:

- Office based
- No Travel
- Work from Home - As per Linde Policy
- Linde has an extensive background check process which may include but is not limited to, a criminal background review, pre-employment medical, driver’s license and abstract review, and may also include reference checks, employment and education verification._
- Linde Canada Inc. is committed to providing accommodations for people with disabilities. Applicants requiring accommodation during the recruitment and selection process are encouraged to make their needs known in advance if accommodation is required. We will work with you to meet your needs._

**Primary Location** Ontario-Brampton

**Schedule** Full-time

**Job** FiCo

**Job Pos