Call Centre Agent
2 weeks ago
Education:
- Expérience:
- **Education**:
- Secondary (high) school graduation certificate
- or equivalent experience
- ** Work setting**:
- Business sector
- ** Tasks**:
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Explain the type and cost of services offered
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- ** Computer and technology knowledge**:
- Database software
- Internet
- ** Type of experience**:
- Call centre
- ** Work conditions and physical capabilities**:
- Attention to detail
- Work under pressure
- Repetitive tasks
- ** Personal suitability**:
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- ** Experience**:
- 2 years to less than 3 years
- ** Financial benefits**:
- Bonus
- Group insurance benefits
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 40 hours per week
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