Customer Accounts Associate C6018

6 days ago


Regina, Canada Aaron's Canada, ULC Full time

Aaron’s Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.

**The Work**
- Attainment and upkeep of customers’ accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
- Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
- Sell customers on the benefits of timely lease agreement renewal payments
- Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
- Assist with merchandise returns and guest deliveries as directed by management
- Clean and certify merchandise in the Quality Assurance Center for all items personally returned
- Complete and maintain weekly vehicle maintenance sheet and route sheets daily
- Load, secure and protect product in company vehicle
- Safely operate company vehicle
- Assist the Sales Team as needed
- Any reasonable duties requested by management

**Requirements**:

- at least 18 years old with a valid Driver’s License and compliance with the Company’s Driver Qualification Policy
- Ability to work schedule of hours varying from 8 am to 9 pm
- Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
- Two years of retail/customer service experience preferred
- High School diploma or equivalent preferred
- Excellent interpersonal and communication skills
- High energy with the ability to effectively perform all functions of the store and multitasking effectively
- Proper telephone etiquette
- Uphold the Aaron’s Brand and protect company assets
- Maintain a professional appearance
- Proficient computer skills

**Job Types**: Full-time, Permanent

**Salary**: $13.50-$14.25 per hour

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Tuition reimbursement
- Vision care
- Wellness program

Schedule:

- Holidays
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus pay
- Commission pay



  • Regina, Canada Aaron's Canada, ULC Full time

    Aaron’s Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them...


  • Regina, Canada Aaron's Canada, ULC Full time

    **Sales Associates keep people smiling at Aaron’s**. On our team, you’ll be a positive, energetic force on the floor, driving sales by engaging directly with customers and helping them find just what they need. You’ll also work with customer files and contracts. At times, you’ll help clean, organize, and even move merchandise. All of that can be...


  • Regina, Canada Aaron's Canada, ULC Full time

    **Sales Associates keep people smiling at Aaron’s**. On our team, you’ll be a positive, energetic force on the floor, driving sales by engaging directly with customers and helping them find just what they need. You’ll also work with customer files and contracts. At times, you’ll help clean, organize, and even move merchandise. All of that can be...


  • Regina, Canada Aaron's Canada, ULC Full time

    **Delivery Drivers Keep Aaron’s Moving** This isn’t some tedious desk job. On our team, you’ll be inside, outside, driving, installing, showing customers how to use merchandise and much more. And since this position is store-based, you’ll be asked to support the store by assisting with moving, installing, and picking up merchandise. Every day will...


  • Regina, Canada Aaron's Canada, ULC Full time

    **Delivery Drivers Keep Aaron’s Moving** This isn’t some tedious desk job. On our team, you’ll be inside, outside, driving, installing, showing customers how to use merchandise and much more. And since this position is store-based, you’ll be asked to support the store by assisting with moving, installing, and picking up merchandise. Every day will...


  • Regina, Canada Compass Group Full time

    You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees. You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues,...


  • Regina, Canada Jump.ca Wireless Supply Corp Full time

    Do you strive to create amazing customer experiences? Do you have a strong understanding of customer needs and enjoy connecting them with the right solutions? Jump.ca is hiring a full-time Customer Care Associate in Regina. At Jump.ca, our purpose is simple: to create amazing experiences for our customers, communities, and our employees.  As SaskTel’s...


  • Regina, Canada Aaron's Family of Companies Full time

    Customer Accounts Advisor Regina, Canada Overview A Customer Account Advisor plays a key role in assisting the Customer Accounts Department with lease agreement renewals. In this role you will also support the overall needs of the store by assisting other team members. You will have direct contact with customers and will act as a customer counselor for...


  • Regina, Canada Aaron's Family of Companies Full time

    We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job - it is a...


  • Regina, Saskatchewan, Canada Value Village Full time

    Description Position at Value VillageJob Title: Customer Service AssociateWho we are:As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores...