Pet Salon

**Purrdy Paws Pet Grooming Spa is hiring an experienced Client Care Representative at our newest location in downtown Stittsville** Do you love animals, have some experience with them in a professional setting and wish to contribute meaningfully to a team while working in one of the best parts of the west, Stittsville? Keep reading if so - 5+ years customer service & reception experience with a diverse community - 1 year min dog/cat experience working in a grooming salon, pet daycare/walking/sitting, veterinary clinic etc. _(unfortunately, having your own furry friend doesn't count)_ - Some experience with client management - Ability to multi task in a fast paced environment - Demonstrates high level of professionalism - Can work independently and part of a team - Be extremely organized and have excellent time management skills - Proficient in decision-making and team management - Possess excellent communication skills both verbal and written - Be able to go up and down stairs and lift up to 50 lbs - Has attention to detail - Bonus: has some social media and/or marketing experience - Bonus: has experience specifically working in a grooming salon setting **Duties include but not limited to**: - Answering multiple phone lines booking appointments - Handling client inquiries in-person and over the phone re: their pets and appointments - Educating clients about pet care as it pertains to coat maintenance, and various services Purrdy Paws offers - Selling retail product and assisting walk in clients as needed - Assisting groomers with checking in and out their dogs - Assisting with bathing/drying and nail care of pets and giving a hand to groomers where required - Organizing paperwork, sending invoices, and taking messages effectively - Posting on company social media pages - Cleaning of the front retail/reception area of the salon and more.... PLEASE NOTE: Initial training period TBD may be conducted part time at our Glebe location onsite with our operations manager. The role will require the ability to work independently at times. **TO APPLY**: **Please submit all of the information below via Indeed** 1> updated resume 3> three valid references **Job Types**: Full-time, Part-time, Permanent **Salary**: From $19.60-$21.60 per hour commiserate upon experience Pay: From $19.50 per hour **Benefits**: - Company events - Dental care - Disability insurance - Extended health care - Flexible schedule - Life insurance - On-site parking - Store discount - Vision care Ability to commute/relocate: - Stittsville, ON K2S 1P1: reliably commute or plan to relocate before starting work (required) **Education**: - Secondary School (required) **Experience**: - Customer service: 5 years (required) - professional pet: 1 year (preferred) - fast-paced work: 2 years (required) - work: 4 years (required) Work Location: In person