Customer Care Liaison
1 week ago
Customer Care Liaison - Full Time Location: Preston GM Preston
GM is looking for a Full-Time Customer Care Liaison to join our dynamic team at the dealership. This role is perfect for someone who is friendly, outgoing, and enjoys interacting with people in a fast-paced environment. If you thrive on delivering excellent customer service and want to be part of a supportive and professional team, we’d love to hear from you.
Key duties include:
- Greeting and welcoming all visitors
- Answering phone calls and directing customers appropriately
- Booking service appointments and assisting with cashiering
- Helping with general administrative tasks and supporting the service team
- Responding to customer inquiries with clear and accurate information
- Maintaining a clean and organized workspace
- Collaborating with team members and updating filing systems as needed
- Excellent communication, interpersonal, and customer service skills
- Strong organizational and multitasking abilities
- Attention to detail with a high level of accuracy
- Proficiency in keyboarding and comfort with computers
- A professional appearance and attitude
- A dependable, punctual work ethic
- attendance is crucial
- The ability to stay calm and efficient under pressure
Mechanical knowledge is helpful but not required, we’re happy to train the right person
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