Store Manager

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Peoples Jewellers is a people-first company, and we recognize that our jewellery consultants are every bit as dynamic and brilliant as the jewellery we offer. They are the reason Peoples Jewellers has become the largest retailer of fine jewellery in Canada, with over 90 locations from the Maritimes to British Columbia. Peoples Jewellers is part of Signet Jewelers, a purpose-driven company who believes love inspires love. Signet is also “Great Place to Work-Certified”.

STORE MANAGER

**Title**: Store Manager

**Reports To**:District Manager

**Reporting to this Position**: Assistant Store Manager, Jewelry Consultant, Sales Support and Inventory Control

**Basic Function**:
Direct the daily operation of assigned Store to achieve sales and profit through leadership and training in accordance with Company standards, policies, systems, and procedures.

**Minimum Requirements**:

- Completion of Information Security Awareness Quiz with a passing score
- Completion of Safety First Quiz (Akron-Based Team Members) or the 2016 Key Safety Curriculum (Dallas-Based Team Members) with a passing score
- No Code of Conduct written counseling within the past six months
- Met all expectations (Akron-based Team Members) or Achieved Requirements (Dallas-based Team Members) on last Performance Appraisal
- Completion of Minimum Training Requirements training module and completion of the Minimum Training Requirements Quiz, with a passing score, which are located on the Signet Learning Portal

**Responsibilities**:

- Attains sales and profit projections as set by the Company. Maximizes the sales and standards performance of all Team Members. Leads by example by exceeding Company performance standards, including special events and promotions for self and Store.
- Strictly adheres to and enforces all Company policies and procedures in support of the Company’s business objectives, Corporate Mission Statement, Guest first philosophy and full compliance of systems.
- The position is responsible for monitoring GEI performance within the assigned Store to make certain effective implementation of the Corporate initiative.
- The position is required to cultivate and maintain productive relationships at all levels, making certain there is an atmosphere of teamwork and cooperation.
- This position has the daily responsibility for the operation, staffing, recruiting, succession planning and sales leadership within the assigned Store. Consistently recruits and hires Team Members through effective interviewing and screening.
- Responsible for maintaining the following work schedule: Minimum of 48 hours per week, Store hours on Friday, minimum of three nights per week, Saturday until 5:00 p.m., minimum of every other Sunday, Store hours during special events and key selling times of the year or as business needs require.
- Establishes a positive, professional results oriented work atmosphere. Conducts himself/herself in a manner that will influence and earn the respect of Team Members and management. Maintains a neat, professional appearance in keeping with the established Dress Code Policy.
- Maintains open lines of communication with Team Members and management. Encourages Team Members to participate and offer ideas.
- Contributes to an environment of total Guest satisfaction by making the Guest’s needs a first priority.
- Strictly adheres to and enforces all Company policies and procedures.
- Effectively delegates assignments and follows up to verify completion. Provides assistance and training as necessary.
- Maintains the neatness and cleanliness of the sales floor, office, windows and storage areas.
- Recruits and selects Team Members to Company standards and guidelines. Matches individual abilities to the position requirements.
- Embraces and implements all Company selling tools and technology as outlined by the Company’s current and future strategy. Provides expert knowledge regarding quality, value, warranties and services.
- Strictly enforces all corporate Time Records policies.
- Maintains daily focus among all Team Members on performance standards achievement.
- Fosters an environment of recognizing and developing Team Members through regular and consistent one-on-ones.
- Monitors the completion of all training programs assigned to Team Members in the Signet Learning Portal.
- Evaluates Team Member performance to determine progress and identify developmental needs. Counsels and assists Team Members to instill the highest standards of effort and output.
- Conducts regular Store meetings in an effort to keep Team Members well informed about Company policies and procedures. Advises Team Members of all upcoming special events (i.e. promotional events, diamond events, etc.) and promotions. Executes the necessary planning and preparation to guarantee the success of those events.
- Conducts special event meetings and tra