Resort Manager

7 days ago

Powell River, Canada Starium Development Inc Full time

Work Term: Permanent
- Work Language: English
- Hours: 40 to 50 hours per week
- Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience: 5 years or more
- or equivalent experience
**Work setting**:

- Staff accommodation available
- Rural area
- Relocation costs not covered by employer
- Hotel, motel, resort
**Tasks**:

- Develop and implement policies and procedures for daily operations
- Recruit and hire staff
- Supervise staff
- Conduct performance reviews
- Negotiate with suppliers for the provision of materials and supplies
- Conduct training sessions
- Negotiate with clients for the use of facilities
- Perform front desk duties
- Prepare budgets and monitor revenues and expenses
- Prepare marketing plans
- Implement marketing activities
- Arrange for and oversee maintenance activities
- Enforce policies and procedures
- Address customers' complaints or concerns
- Assist clients/guests with special needs
- Develop and implement business plans
- Establish work schedules
**Supervision**:

- 16-20 people
- Working groups
**Certificates, licences, memberships, and courses**:

- First Aid Certificate
**Computer and technology knowledge**:

- Central reservation system (CRS)
- MS Office
**Security and safety**:

- Confidential security clearance
**Transportation/travel information**:

- Valid driver's licence
- Public transportation is not available
**Work conditions and physical capabilities**:

- Fast-paced environment
- Work under pressure
- Attention to detail
- Large workload
**Personal suitability**:

- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
**Screening questions**:

- Are you available for shift or on-call work?
- Are you willing to relocate for this position?
- Do you have previous experience in this field of employment?
**Green job**:

- Requires specialized environmental skills or knowledge
**Financial benefits**:

- Bonus
- Gasoline paid
**Other benefits**:

- Free parking available
- On-site amenities
- On-site housing options
- On-site recreation and activities
- Transportation provided by employer

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