Employment Consultant

**Program**: Employment Ontario

**Location**:Mississauga

**Who we’re looking for**:
**Employment Consultant - Retention Specialist**

Like WCG, you believe in the power of work to transform lives. As Employment Consultant -Retention Specialist, you’ll be responsible to provide a solution focused approach to assisting clients find and maintain employment. This role ensures successful outcomes for clients while working to achieve contract deliverables. The Employment Consultant - Retention Specialist will work with an assigned caseload of clients and provide a range of supports to clients and their employers for the purpose of ensuring clients maintain their employment. They will develop a positive relationship with the client, encouraging, motivating, and supporting the client to achieve sustainable employment, and increase independence and self-sufficiency as appropriate.

The Employment Consultant
- Retention Specialist will work with a variety of client groups facing multiple barriers to employment.

**What you’ll do**:

- Positively contribute to monthly individual and team Key Performance Indicators (KPIs) while managing a challenging workload through prioritization and effective time management
- Develop and maintain relationships with community stakeholders as part of generating and managing client referrals
- Maintain regular face-to-face contact providing pre-employment assistance through vocational advice, job search training, skill development, work preparation and other activities outlined in the Employment Action Plan, supporting a client’s return to employment
- Conduct initial employer on-site visits to ensure the best working conditions for our clients
- 'Assist the client and/or employer to resolve issues that may impact the client's ability to maintain employment
- Contact clients to verify their current employment status
- Complete and submit Outcome Checkpoint claims

**What you bring**:

- Demonstrated experience in conducting and interpreting client assessments; coaching and mentoring clients; working with individuals with complex barriers and a broad range of cultural backgrounds
- Knowledge of the local labour market, community resources, government programs, job search techniques, career development and issues relating to unemployment
- Excellent documentation and report writing skills, as well as in interviews/assessments, professional resume writing, vocational counselling, and individualized goal setting and planning
- Solid understanding of confidentiality and other professional codes of conduct
- Ability to work outside business hours, including in shifts and evenings, when required
- Strong digital literacy, including MS Office suite
- Employment conditional on obtaining a criminal record check

**Preferred Criteria**:

- Post-secondary certificate, degree, or diploma in a relevant field (e.g., career or employment development, vocational rehabilitation, social work, psychology, sociology, human services, counselling, education, or human resources management)
- Experience in effectively and creatively connecting clients to employers based on mutual needs/benefits
- Certified Career Development Practitioner (CCDP) certification
- Bilingual (English and French) a strong asset

**What we offer**:

- Competitive salary
- Comprehensive and flexible health and dental benefits
- Ongoing learning and development opportunities
- Generous time off policy to encourage work/life balance
- A diverse and inclusive workplace with a track record of high employee engagement and teamwork

For complete job requirements, see the full Job Description here.

WCG is an equal opportunity employer and is committed to providing an accessible, barrier free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation in advance of any part of the recruitment and selection process.

WCGEO