Team Lead, Child

**JOB OPPORTUNITY - Child & Youth Counsellor, Team Lead - Full-Time Permanent**

**Position Summary**

The Team Lead is a Child and Youth Counsellor in an inpatient clinical unit that facilitates the smooth daily operational functioning of the program. The Team Lead collaborates with the program’s inter-professional team and the Manager to provide effective coordination of client-centered treatment, which is consistent with Youthdale’s strategic directions. This position is part of the Bargaining Unit.

**Location**: Inpatient Unit (227 Victoria Street, Toronto, Ontario)

**Hours**: 40 hours per week

**Status**: Full-time Permanent

**Union/Non**: This is a unionized position

**Rate of pay**: $28.0700 per hour

This posting is for a replacement position within our organization.

**Accountability**

This position reports directly to: Clinical Operations Manager

Supervises: Child and Youth Work student

Works collaboratively with the inter-professional team, clients, families/guardians, and community resources

**Corporate Responsibilities**
- Fosters positive interpersonal relationships with the staff, residents, visitors, outside agencies, government officials and related professional associations.
- Maintains and adheres to organizational policies and procedures.
- Attends work on a regular and consistent basis.
- Adheres to Occupational Health and Safety Policies

**The Team Lead primary responsibilities include**:**

**1. Client Care and Treatment**
- Assume responsibility for the communication, liaison and coordination of client admissions, discharges, transfers and appointments during the assigned shifts and for future shifts as appropriate
- Lead the management of the program milieu, considering the preferences, needs, and safety of clients and staff
- Ensure the familiarity of client, families, and visitors with the program
- Facilitate service delivery, ensuring a high standard of quality and safety
- Assesses and understands client mental health needs through a trauma informed lens and formulates methods of intervention in collaboration with the team.
- Implements specific treatment interventions as indicated in the client’s individual treatment program including: individual counseling and group therapy; recognizing the stages of behavioral escalation and responding in a clinically appropriate manner to deescalate the behavior; developing strategies to reduce the clients concerning behaviors, and supporting academic/vocational activities.
- Carries out the structure and routine of the program and ensure all clients receive a high standard of care and therapeutic intervention.
- Facilitates debriefing with clients following crisis/physical intervention
- Following successful completion of the Medication Training Program, administers regular scheduled medications and treatments, as prescribed by a physician or Nurse Practioner, and in accordance with the Youthdale’s Medication Procedure**.**
- Provision of individual care as per the treatment plan, developing and supporting their engagement in programs
- Booking health care appointments, clothing and personal needs inventories
- Supporting the client’s preparations for transition and discharge as per the agreed plan including connecting with community resources, completion of discharge documentation
- Ensuring safety requirements are met including Emergency drills, night safety checks, noting and reporting structural and/or equipment, maintenance, cleanliness issues; removing any immediate hazards
- Ensuring evidence and data including Greenspace assessments, client and caregiver satisfaction surveys and any other reuqired statistics are collected and documented as per policies and procedures
- Carry a client assignment, with a fluctuating caseload as dependent on the program milieu, census and staffing complement
- Develops, evaluates and ensures evidence based programming, life skills and recreational activities are being programmed.
- Ensure evidenced based programming and recreational activities are being delivered
- Ensure client menus meet agency standards

**2. Scheduling and Staffing**
- Utilize and facilitate the effective and efficient use of resources in a client-centered approach in collaboration with the team and others
- Ensure that the assignment is clear and reflects the principles of accountability for care - i.e. each client at all times must have an assigned CYC
- Ensure that client assignments are accurate and properly recorded as per established processes e.g. assignment sheets are posted and stored in a designated location following the shift
- Coordinate and assign breaks, break coverage, close observations and client appointments/activities off the program for relevant staff
- Apprise others of sick calls and follow procedures to fill gaps

**3. Orientation and Education**
- Link new staff, including agency staff with appropriate program resources and facilitate orientation to the program, ensuring they become familiar with