Delivery Driver

Delivery Drivers and Cannabis Specialists for all Canna North stores in Ottawa.

**Job Details**:

- Canna North's long-awaited instant delivery service is finally here starting May 16
- We will be guaranteed delivery to our Customers in under 2 hours every day.
- Canna North was started with one thing at the top of its founder's mind - taking care of the little guy. That meant making our priority the customer who cares most about the cannabis rather than the fancy package - the customer who yearns for the good old days.
- Canna North's retail store is seeking reliable delivery drivers/budtenders to join our family. This is a hybrid position where you’ll be asked to budtender while waiting for delivery orders.

**Overview**:
As a delivery driver, you will have your first face-to-face encounter with customers. Cannabis delivery is a positive experience, and we want to give customers the ride of their lives when they order the Canna North Express to pay a visit. We are dedicated to elevating each delivery with strong customer service, clear advocacy of customer retention, ambitious character, and professional time management. Cannabis is a massive industry, and we strive to create balanced relationships among our customers, employees, and staff.

**The Responsibilities**:

- Delivers high-quality products to customers in a safe and timely manner.
- Establishes and maintains outstanding relations with customers.
- Verifies ID maintaining standard minimum age requirement limitations.
- Ensures the safety and security of products being delivered.
- Contact customers to confirm delivery details if needed.
- Reviews invoices and purchase requests to ensure accuracy.
- Flexible and adaptable to changing work shifts.

**What You Bring**:

- Comprehensive knowledge of the Cannabis industry (products and services).
- Demonstrates strong time management to stay on track with delivery schedules.
- A customer-centric, courteous, and expedient delivery mindset.
- Excellent listening and communication skills.
- Accepts personal accountability for actions, goals, and performance.
- Demonstrates organization skills to keep priorities in focus.
- A strong sense of personal integrity.
- Ability to thrive in a dynamic, fast-paced, and challenging environment.
- Takes ownership of individual awareness of product knowledge.
- A passion for our product and changing the way the world sees cannabis.
- You must be at least the minimum required legal age in your province and be able to pass a police background check and provide a copy of the certificate
- You must be a Qualified Cannabis Worker in addition to completing your CannSell training course and be able to provide a copy of the certificate.
- Encompass an Ontario Driver's License and able to produce a clean driver’s abstract.
- You own an immaculately maintained vehicle with valid insurance.
- Familiarity with driving routes of the city and surrounding areas.
- Consistent access to and ability to use a recent smartphone (iPhone 5/ Android 4.4 or newer).
- You have notified your vehicle insurance provider that you will be delivering cannabis as part of your job in your own vehicle.
- All drivers will also perform cannabis specialist duties.

**All Canna North Cannabis Specialists must possess**:

- A strong understanding and passion for cannabis.
- A Team first, growth mindset that is focused on learning and education. As well as the ability to self-reflect to help improve skills and competencies in the workplace.
- The ability to make long-term meaningful connections with customers, through education, and trust in product knowledge.
- Adhere to all regulatory requirements by following processes and structures to ensure compliance.
- Experience in a high-volume workplace, where you are required to be adaptable and energetic for when the days get tough.
- Accepts personal accountability for actions, goals, and performance.
- At the core of every interaction with our customers, we aim for them to have a memorable experience not just of the shop - but of you. If you have a collaborative learn and work mentality, you're comfortable sharing stories about your cannabis journey and are interested in breaking the stigma that still exists in the community, then this might be the role you’ve been waiting for.
- Authenticity and trust are important at Canna North. That starts with showing up to work on time, like yourself, every day, with an attitude that is ready to consciously learn and share with our Canadian Customers while they do an experiment in the amazing new world of legal cannabis.

**Necessary Requirements**:

- Able to effectively communicate with diverse customers and create meaningful lasting connections.
- Able to strike up a conversation with anyone and be a brand ambassador.
- Provide feedback & advice to others while maintaining a strong collaborative attitude.
- Physically able to engage on the floor for eight hours a day with reasonable breaks.
- Strong Knowled