Customer Service/sales Representative

1 week ago

Calgary, Canada Business Development Firm Full time

We are a cutting-edge Business Consulting firm dedicated to delivering exceptional customer relations and driving sales revenue for our clients. We are committed to manufacturing solutions that push the envelope and redefine the future of our industry. Our Customer Service and Sales Associates play a commanding role within the company and collaborate with customers, the sales team, and account executives to improve our customer service and sales experience. We are fully devoted to the growth and professional development of our Customer Service and Sales Associate and we are strong believers in promoting a diverse environment where our team can thrive. If you are ready to jumpstart your career and grow in the client service industry then look no further

**What our Customer Service and Sales Associates are Responsible for**:

- Acting as a trusted point of contact to advise customers on service offerings and develop effective solutions to meet their specific needs
- Developing an in-depth understanding of our mission, business, and sales techniques by attending meetings, networking events, and virtual conferences
- Providing consistent feedback to the Management team to improve sales, client retainment, and efficiency
- Cultivating new clients, achieving assigned sales goals, and managing sales efforts within the territory assigned
- Follow all company policies and ensure all consumer interactions are in a professional and friendly manner
- Generating revenue among customer accounts, including upselling and cross-selling products, when necessary

**What we are looking for in a Customer Service and Sales Associate**:

- Someone with experience in client service, customer support, sales, or client relations
- Someone with a high school diploma, an Associate’s/Bachelor’s degree is a plus
- Someone who is self-managed with the ability to thrive in a team setting
- Someone who is reliable and disciplined with exceptional attention to detail
- Someone with a passion for assisting clients and solving complex problems
- Someone who is resourceful and outgoing, with a drive to become an integral resource for our clients
- Someone who is willing to work unorthodox hours and occasional weekends
- Someone who is able to think critically and be creatively

The Customer Service and Sales Associate receives an uncapped commission and regular performance bonuses. High achieving Customer Service and Sales Associates earn between $60,000-$75,000 per year, and average earners receive $45,000-$60,000 in commission per year.

**Salary**: $48,000.00-$57,000.00 per year

**Benefits**:

- Company events
- Employee assistance program
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay
- Commission pay

Work Location: In person

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