Assistant Store Manager

18 hours ago

Regina, Canada Willow Park Wines & Spirits Full time

Do you have a passion for learning, developing and people? Then this opportunity might be for you Willow Park Wines & Spirits in Regina is looking for an energetic individual that has excellent customer service skills to take on the role of Assistant Manager.

Here at Willow Park Wines & Spirits we value our employees and offer many perks such as health spending accounts, RRSP matching and have an employee nominated Trusted Expert of the Month program. We are a tight knit group that loves to work together and provide great customer service to our customers. We also provide many learning opportunities for our staff that allows them to grow their product knowledge and try to support growth of our employees in anyway that we can.

The Assistant Store Manager will be in an essential position in assisting in implementing and monitoring procedures to ensure adequate overall function of the Main Store. The position will assist management in training and management of the staff.

**Responsibilities**:

- Providing excellent customer service and assist customers with complaints to find a satisfactory resolution.
- Assisting in scheduling for all Main Floor, Wine Room, and Ecommerce.
- Daily communication with key staff in multiple departments on daily expectations or tasks.
- Overseeing Ecommerce daily operations and fulfillment.
- Assisting with onboarding of all new staff members
- Training, mentoring, delegating both new hires and existing staff members
- Enforcing staff policies and procedures and disciplining when necessary.
- Updating Store Manager on staff events and seeking guidance or advice if unsure
- Assisting with all in store events and delegating as necessary
- Able to open and close the store as needed. Including setting up the tills and cash outs.
- Ensure that we are compliant with all applicable SLGA regulations as needed
- Assisting with overall functions of inventory of the store including transfers, customer orders, counts and ensuring properly marked displays and communicating any issues with pricing to the appropriate channels.
- Assisting with making sure equipment is in working order and keeping up with supply orders if needed.
- Other duties as required.

**Some Key skills/ attributes we are looking for in this position include**:

- Working knowledge and understanding of POS
- Proven leader and mentor
- MS Excel, MS Word, and HRIS experience.
- Proven problem-solving abilities and analytical skills.
- Effective organizational and interpersonal skills.
- Strong attention to detail and follow-through skills.
- Must have the ability to work independently and as a team.
- If you are selected for an interview you will be contacted directly. _

**Benefits**:

- Extended health care
- RRSP match
- Store discount

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Weekends as needed

Ability to commute/relocate:

- Regina, SK: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Retail management: 3 years (required)

Licence/Certification:

- Serve It Right Saskatchewan (preferred)

Work Location: In person

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