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Customer Service Representative

3 weeks ago

Richmond, Canada USANA Health Sciences Full time

**Who We Are Looking For**
We are looking for customer-focused, excellent communicator to join our team as a bilingual customer service representative (English and Chinese).

**What You Will Do as USANA’s Customer Service Representative**
- Perform office administrative tasks, such as booking meeting rooms, managing customer complaints, and assisting with company events
- Address additional customer service and administrative needs
- Adhere to on-site schedule:
Monday, Tuesday, and Friday: 11:00 AM - 7:00 PM

Wednesday and Thursday: 1:00 PM - 9:00 PM

Every other Saturday: 1:00 PM - 6:00 PM

**Background and Skills You Will Need**
- Proven experience in a customer service role
- Excellent communication skills in spoken and written English and Mandarin and/or Cantonese.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
- Strong organizational skills with exceptional attention to detail.

**About USANA**

Since 1992, USANA has provided the world with the highest-quality products focused on nutritional supplements, skincare, and a healthy lifestyle. But our commitment to excellence goes far beyond our products. USANA is dedicated to share our vision of health by empowering a global family of incredible employees based in more than 20 different markets around the world.

Community is at our core. It is our commitment to always strive to be open-minded listeners, hold ourselves and others accountable, be respectful, and celebrate the strength that comes from collaboration. Through initiatives like our Diversity, Equity, and Inclusion Council, we create a company culture where all members of the USANA Family feel cared for, included, and valued.

USANA has repeatedly been named one of Utah’s Best Companies to Work For by _Utah Business_ magazine, one of America’s Best Companies to Work For by _Outside Magazine_, one of the Best Places to Work for in the Direct Selling Industry by _Direct Selling News,_ and named a top employer by Best of State.

**Benefits of Being Part of the USANA Family**

We offer incredible benefits like health, dental, vision, insurance; free and discounted USANA product; profit-sharing bonuses; internal and external opportunities for learning and development; generous paid time-off to help you balance work and home

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