Pickup and Delivery Planner

**At Day & Ross, you’ll go far.**
Day & Ross is one of Canada’s largest transportation companies, serving top brands across North America. We got our start hauling potatoes in 1950, and now we have a team of more than 8,000 employees, drivers and owner operators.

We believe our people are our greatest strength - and we treat them like family. For over a decade, we’ve been recognized as one of Canada’s Best Managed Companies, and we have been named a Top Company for Women to Work for in Transportation every year since 2018. Our industry recognition is a testament to the family values we share with our parent company, McCain Foods Limited.

**About the Role**

P&D Planner
Full-time
Lachine, QC

The Planner ensures timely and efficient movement of trucks and freight within a designated region to maximize efficiencies while minimizing empty miles and wait times.

**How You’ll Help**
- Identify required loads two to three days out and organize for greatest efficiency
- Assign and line up loads and deliveries based on efficiency and information from Fleet Specialists
- Monitor scheduled runs to ensure they are on schedule and advise Fleet Specialists, Customer Service, and/or Planner in next region of any changes
- Promote driver friendly atmosphere on and off the road
- Investigate and address repeat late deliveries, load refusals, and non-compliance with SOPs
- Manage Brokers and driver time off, updating time away and time ready in the system
- Working closely with the safety team on driver training and safety related concerns as identified
- Manage / support compliance with random drug tests monthly
- Complete Broker pay sheets
- Work with brokers on statement issues, missed payments and related concerns.
- Work with drivers in regards to payment concerns or disputes on irregular duties such as working time or customer detention.
- Liaison between driver and/or broker with Safety, Compliance, Recruiting and operations departments as needed
- Other related duties as may be assigned.

**Your Skills & Experience**:

- Minimum of secondary education, with preference of post-secondary education in logistics or business administration
- A suitable combination of education and experience may be considered
- Minimum 3 years’ experience in a time sensitive, planning and organizing role, preferable in the transportation industry
- Experience using MS Outlook, Excel & Word; must possess the aptitude for learning new programs
- Strong customer service focus, relationship building skills
- Good communication skills including the ability to relay information (verbal and written) between several parties and deliver a positive customer experience
- Troubleshooting and problem solving skills, the ability to evaluate current situation, respond quickly to changing requirements, execute and escalate accordingly
- Strong organizational and time management skills, including the ability to work under pressure in a fast-paced deadline-driven setting
- Ability to multitask and prioritize in a deadline driven environment; appropriate sense of urgency
- Ability to collaborate with others to meet customer expectations
- English and French required, other languages an asset
- Able to work with little supervision
- As a federally regulated employer, Day & Ross fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply._

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company pension
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- LACHINE, QC: reliably commute or plan to relocate before starting work (required)

**Language**:

- French (required)

Work Location: One location