Maintenance Manager

**MAINTENANCE MANAGER**

**Purpose of Position**
The Maintenance Manager reports to the Director, Operations and is responsible for supporting all Greater Victoria Harbour Authority (GVHA) repairs and maintenance projects, maintenance services, including landscaping and waste management, and event implementation. This position also leads GVHA’s Occupational Health & Safety committee.

**Position Links**
The Maintenance Manager develops and maintains relationships with:
Internal:

- Director, Operations (DO)
- Operations Administrator (OA)
- Maintenance Crew (7+ direct reports)
- Manager, Marinas (MM)
- Director, Infrastructure (DI)
- Asset Management Coordinator (AMC)
- HR Generalist
- Other GVHA Corporate and Operations staff

External:

- Western Stevedoring
- Customers/clients
- Stakeholders
- Contractors
- Suppliers/Vendors

**Specific Accountabilities**
Maintenance:

- Oversees and participates in GVHA’s repairs and maintenance projects, and maintenance services including: basic plumbing, electrical, carpentry, painting, concrete, masonry, asphalt, landscape, machinery, engines and other equipment
- Ensures all facilities are maintained and operational during operating hours according to seasonal timetable

Planning/Scheduling/Administrative:

- Oversees the development and coordination of work plans for maintenance or capital projects, and maintenance services delivery and implementation
- Oversees the coordination and allocation of maintenance staff to implement work plans and maintenance services delivery
- Oversees and develops preventative maintenance program as well as manages unanticipated projects
- Acts as a resource for operation meetings
- Coordinates permits when required for maintenance projects
- Receives technical support from DI in design and coordination of maintenance projects
- Assists DI in ensuring all projects and activities meet the requirements of municipal by-laws, federal and provincial standards, codes, and laws. Also follows the requirements of WorkSafeBC and Labour Canada
- Creates or updates standard operational policies and procedures relating to maintenance in collaboration with OA
- Prepares specific reports for incidents, operational issues and safety hazards as required

Purchasing/Inventory:

- Purchases materials and services, and maintains inventories in a cost-effective manner following GVHA policies and procedures
- Obtains quotes and hires contractors to carry out planned or emergency repairs when necessary, and monitors contractors to ensure specifications are being met

Occupational Health & Safety:

- Fulfills the role of Management co-chair of GVHA’s Occupational Health & Safety (OHS) committee; oversees and participates in the functioning of GVHA’s OHS Committee including OHS communication and regulatory reporting
- Assists in developing health and safety policies and procedures that conform with the current legislation and industry best practices and ensuring they are being enforced and followed
- Fosters a workplace safety culture in which all staff work together to ensure workplace safety (e.g. training, coaching)
- Oversees conducting of safety inspections of all facilities and ensures proper documentation is completed
- Ensures that all work performed is done safely and in accordance with regulatory requirements
- Ensures GVHA equipment and facilities are used in accordance with established safe working practices and procedures
- Participates in emergency clean-up operations (e.g. oil spills) and responds to fire and/or security alarms during working hours
- Ensures a high level of staff, contractor and public safety at all facilities through development of operational and commercial policies/procedures that support the corporate OHS policy

Human Resources:

- Manages recruitment, terminations, supervision and performance management for direct reports
- Conducts performance reviews for direct reports
- Provides direction, training, coaching and motivation to direct reports
- Organizes maintenance crew time sheets and submits to OA for payroll input

Client/Customer Relations:

- Ensures a high level of customer service is provided to clients/customers
- Establishes and maintains ongoing lines of communication between GVHA and clients/customers

Financial:

- Develops a repairs and planned maintenance budget, including operational labour requirements, and participates in monitoring expenditures for repairs and maintenance
- Develops and maintains tracking system for cost of maintenance work for invoicing
- Ensures that appropriate repairs and maintenance charges are assessed to the correct facility and verifies accuracy of maintenance invoices prior to payment

**Financial Responsibility**
- Corporate Credit Card spending up to $5,000.00
- Signing authority up to $10,000.00 for purchase of chattels or service and contractors

**Supervision**
- Supervises up to seven direct reports, and up to four additional seasonal reports

**Tools/Equipment**