Dental Receptionist

1 day ago

London, Canada Aspire Dental Management Full time

**Join Our Team**

**Key Qualifications**
- Proven experience in a dental office environment.
- Strong telephone etiquette and communication skills, both verbal and written.
- Excellent organizational and multitasking abilities.
- Accounts receivable and Microsoft Office experience.
- Exceptional customer service skills with a patient-focused approach.
- Knowledge of dental terminology and **Tracker 11 software** (an asset but not mandatory).
- Diploma in Office Administration (an asset but not mandatory).

**Role Overview**

**Primary Responsibilities**

**Patient Scheduling**
- Manage appointment scheduling, rescheduling, and cancellations using **Tracker 11 software**.
- Maintain a full schedule for hygienists and doctors.

**Patient Communication**
- Assist patients with completing forms and answering inquiries.

**Insurance and Payments**
- Obtain detailed dental insurance breakdowns and submit treatment estimates.
- Process payments (Interac, e-transfer, personal cheques) and handle accounts receivable tasks.

**Administrative Duties**
- Update patient records with accuracy and ensure all necessary information is documented.
- Perform general office tasks, including answering a multi-line phone system, scanning, and faxing.
- Open and close the office, ensuring all necessary duties are completed.

**Office Environment**
- Maintain cleanliness and organization in the reception and waiting areas.
- Collaborate with staff and doctors to ensure smooth office operations.

**Job Types**: Full-time, Permanent

Pay: $25.00-$30.00 per hour

Schedule:

- Day shift
- Monday to Friday
- Weekends as needed

Application question(s):

- What are your hourly wage expectations?

**Experience**:

- Dental receptionist: 3 years (required)

Work Location: In person

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