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Parts Advisor

3 weeks ago

Sherwood Park, Canada AutoCanada Inc. Full time

**Parts Advisor**

**Sherwood Park Hyundai**

**Sherwood Park, AB**

At **Sherwood Park Hyundai**, we are looking for an experienced **Parts Advisor** to join our growing team We are looking for someone who is passionate about delivering exceptional customer service to our valued clients who choose to order parts and service their vehicles at our dealership. Your love of the automotive industry, dealing with the public in a professional manner, and your commitment to delivering the highest level of customer service will ensure your ultimate success.

**What We Offer**:

- Competitive wages and benefits
- A very positive work environment
- Reasonable hours
- Work sponsored events
- Paid lunches every Friday
- An opportunity to be part of an exciting, growing business

**Your Day-to-Day**:

- Contribute to managing inventory and ordering parts in a fast-paced environment
- Establish rapport with wholesale and retail customers in person and on the phone
- Clarify customer needs that help to locate the required parts or service and suggest any related parts or service in which customers might be interested
- Track inventory, reorder inventory, and special-order inventory as needed
- Assist the Parts Manager in resolving discrepancies between the computer inventory and the parts available in the dealership
- Work closely with technicians in the service shop
- Obtain the information needed to place special orders and ensure that the correct parts are sourced. Multi-tasking and accuracy are critical
- Research the availability of certain parts, either within the dealership or from other sources as necessary
- Become an integral part of a cohesive team environment that strives to create the best possible experience for our Parts, Service and Sales customers

**You will need**:

- 3 to 5 years of experience working in an automotive dealership and/or Parts Department
- Completion of a related post-secondary program and or training courses is considered an asset
- Availability to work 2 Saturday shifts per month
- Experience with CDK is considered an asset
- Experience with Hyundai or Kia also a plus
- A detailed understanding of Parts and Service operations and inventory management
- A well-defined sense of diplomacy, including negotiation and conflict resolution skills
- Strong organizational and time management skills
- A person of professionalism and high integrity who is trusted by others and consistently honours their commitments
- Detail oriented, self-motivated and resourceful
- High-level skills in Word, Excel and MS Office etc.
- Ability to meet physical demands such as heavy lifting, standing for long periods of time
- Must possess a valid driver's license and have a safe driving history

We thank all applicants for their interest; however only those selected for an interview will be contacted.

At AutoCanada, we are dedicated to fostering diversity and inclusivity. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full potential. Our commitment extends to reaching out to individuals from various backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.