Dispatcher / Administrator

**Dispatcher / Administrator**

PWTransit is currently seeking a full-time Dispatcher / Administrator to join our team in Squamish. Hours will be Monday to Friday (8:00 am to 4:30 pm). During peak season, support might be required in our Whistler office operation.

Reporting to the Operations Team, you will work among a team of professionals in a fast-paced, deadline-oriented environment. You are responsible for providing a wide range of dispatching and administrative functions in order to ensure effective, efficient and accurate operations.
- Experience in the Transit industry an asset
- Good knowledge of Squamish and surrounding area
- Excellent communication skills with the ability to interact professionally while exhibiting confidentiality and diplomacy
- Ability to handle stressful situations in a composed manner
- Customer service focus
- Expertise in organizational planning and problem solving
- Computer proficiency in Microsoft Word, Excel and Outlook

**Key Responsibilities**:

- Ensure that drivers and staff are treated in a fair and consistent manner using the guidelines and rules set down in the Driver’s Handbook and Policy and Procedures manual
- Ensure routes are covered in an efficient and fair manner
- Assist in answering public and driver inquiries and finding solutions to concerns
- Ensure all required paperwork/requests are completed in an accurate and timely manner
- Create/improve existing Operations systems
- Keep appropriate staff informed of any major issues, changes, concerns etc. in an expedient fashion
- Data entry in various formats

**Wage: $25 per hour**

**Job Types**: Full-time, Permanent

Pay: $25.00 per hour

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Vision care

Schedule:

- Day shift
- Monday to Friday

Work Location: In person