Front Desk Administrator

9 hours ago


Huntsville, Canada Reactivate Muskoka Full time

**Job Overview**

**Administration Responsibilities**
- Greet patients warmly, ensuring they feel welcomed and attended to promptly
- Manage multi-line phone systems with professionalism, demonstrating excellent phone etiquette and providing customer support as needed
- Handle incoming calls, respond to inquiries accurately, and take detailed messages
- Process payments and handle daily transactions
- Collaborate with staff and physicians to ensure smooth clinic operations
- Use Jane App, Ocean, PS Suite, and other clinic systems
- Light housekeeping tasks, include maintaining a clean, organized reception area

**Customer Service & Patient Relations**
- Provide excellent service to patients, answering questions and assisting with inquiries
- Serve as a liaison between patients and clinicians
- Handle confidential and sensitive information with discretion

**Qualifications & Experience**
- At least 1 year receptionist/ office administration
- Healthcare experience preferred
- Health administration diploma, medical terminology course, or equivalent experience preferred
- Strong interpersonal, oral, and written communication skills
- Reliable, organized, flexible, and a team player
- Excellent computer literacy including proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace tools
- Prior experience with multi-line phone systems and phone etiquette is essential
- Strong customer service skills with a friendly yet professional demeanor
- Ability to manage time effectively, prioritize tasks efficiently, and handle multiple responsibilities simultaneously
- Clerical experience including data entry, proofreading, filing, and calendar management is required

**Hours & Work Setting**
- Monday - Thursday: 9:00am -2:00pm
- Two Fridays per month: 9:00am - 4:00pm
- _Hours may change based on clinic needs_
- Fast-paced clinic environment
- Attention to detail and ability to work under pressure

**How to Apply**

**Job Type**: Part-time

Pay: $20.00-$23.00 per hour

Expected hours: 20 - 28 per week

Application question(s):

- Are you available to work Monday-Thursday 9:00 a.m.2:00 p.m., plus two Fridays per month 9:00 a.m.4:00 p.m.?

**Experience**:

- Reception/Office Admin: 1 year (required)

**Location**:

- Huntsville, ON P1H 1M3 (required)

Work Location: In person



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