Brand Associate

3 days ago

Banff, Canada Alberta Boot Company Full time

Start your new career in sales by becoming a member our team at Alberta Boot Company **in Banff**. Join us as we bring our handcrafted, quality boots to the world, and be a part of our brand success story

As a Brand Associate at Alberta Boot Company, you will provide a western lifestyle experience to our customers, promoting and selling our products, educating about our merchandise, and advocating for the brand.

**WHAT WILL YOU DO?**
- Provide top-notch customer service including personalized fittings
- Display and merchandise our products according to guides
- Respond to customer inquiries via live chat providing customers with product recommendations
- Facilitate custom orders, communicating options and recommendations
- Reorganize back up stock, counts, and redeploy sized stock
- Process transactions, returns and exchanges
- Close and reconcile sales transactions
- Assist with monthly inventory counts
- Participate in telephone outreach campaigns
- Receive and share customer feedback on product and experience
- Be accessible to cover shifts in both Banff and Lake Louise locations

**WHAT WILL YOU NEED?**
- Excellent customer service skills, with natural sales ability
- Energetic and dynamic, results oriented personality
- Experience working in a retail sales environment, preferably in footwear
- Experience monitoring and responding to sales chat inquiries online preferred
- Be an advocate for the brand, and a team player

**WHAT DO WE OFFER?**
- Experience with a passionate, team-oriented growing company
- Opportunity to live/work/play in the mountains
- Flexible work schedule for part-time or full-time work available
- Competitive compensation
- Alberta Boot Company is an authentic premium purveyor of the finest boots you can buy. For over 40 years we have been manufacturing, hand finishing and selling western boots in Calgary AB._
- What makes us different makes us stronger. We want Alberta Boots to be a great place to work for everyone; where people feel safe, included, inspired, trusted and supported so they can be, and bring, their best. We’re committed to creating a respectful and inclusive workplace where unique perspectives, experiences, backgrounds, cultures and attributes are valued and utilized to help achieve better results. As an organization with operations across different geographies, we celebrate the fact that our workforce is made up of people with diverse demographics. We are committed to ensuring our workplace is fair, equitable and free of discrimination and harassment._

**#ALC123 #ALAM123**

**#LI-CS1

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